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We are seeking ato join ourteam! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure.The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations.
Position duties:
*Handle customer inquiries and complaints
*Help with the subscribing of customers for long term services
*Upgrade existing customers/subscribers
*Provide information about the products and services
*Troubleshoot and resolve product issues and concerns
*Document and update customer records based on interactions
*Develop and maintain a knowledge base of the evolving products and services
Position Requirements:
*Previous experience in customer service or other related fields
*Speak English fluently
*18 years of age or older
*No felonies pithing the last 7 years
*Must be able to legally work in the U.S.A (CPT/OPT acceptable)
*Ability to build rapport with clients
*Ability to prioritize and multitask
*Positive and professional demeanor
*Excellent written and verbal communication skills
We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves.
We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development.
Full Time
$45k-58k (estimate)
03/08/2024
05/29/2024
The job skills required for Customer Service Representative include Customer Service, Products and Services, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.