158 customer service representative Jobs in cincinnati, oh
Tata Consultancy Service Limited is Hiring a Customer Service Representative Near Cincinnati, OH
Job Description: As a Customer ServiceRepresentative; the associate must handle inbound calls from the customer or doan outbound call within guidelines/goals established by the client andmanagement. This position requires good communication skills; the ability toeffectively handle information requests, compliments and complaints with apositive attitude and attention to details.
Responsibilities:
A. Receive requestsfrom 3rd party/customers entities through calls and provide responses with therequired documents to the requestor via call.
B. Make outbound calls(if required) to confirm changes, if needed
C. Submit changes onexisting policies in system
D. Set up a reminderand follow up with customer on timely manner
Qualifications:
A. High School Diplomaor GED equivalent
B. 06 months ofcustomer service experience
Job Summary
Full Time
$35k-44k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
