324 Customer Service Representative Jobs in Jacksonville, FL
Style Netbox is Hiring a Customer Service Representative Near Jacksonville, FL
Job Description
Join Our Team: Customer Service Representative
Are you passionate about providing exceptional customer service and helping clients achieve their goals? Style Netbox is seeking a dedicated Customer Service Representative to join our team and be the voice of our brand.
About the Role: As a Customer Service Representative at Style Netbox, you'll be the primary point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction. You'll play a crucial role in maintaining positive relationships with our clients and upholding our commitment to excellence in service.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, and chat.
- Provide accurate information about our products, services, and policies.
- Assist clients with order processing, billing inquiries, and product support.
- Resolve client complaints and escalate issues to the appropriate department as needed.
- Maintain detailed records of client interactions and transactions.
- Collaborate with internal teams to address client concerns and improve the overall customer experience.
- Stay updated on industry trends and best practices in customer service.
Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office and customer relationship management (CRM) software.
Benefits:
- Competitive hourly wage: $16 - $20 per hour.
- Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
- Opportunity to work with a diverse range of clients and industries.
- Potential for career growth and advancement within the company.
- Supportive and collaborative work environment where your contributions are valued.
- Access to training and development resources to enhance your skills.
If you're ready to make a positive impact and deliver outstanding customer service, apply now to join Style Netbox as a Customer Service Representative! Let's redefine brands together. Apply today!
Location: Jacksonville, FL
Job Summary
Full Time
$35k-44k (estimate)
04/22/2024
05/05/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
