Connexi Comm has a Customer Service Representative position awaiting a personable and well-spoken professional with their growing staff. In this role, you provide superior customer service and a positive experience to our customers. You enjoy providing solutions to customers and selling products and services.

Customer Service Assistant Duties and Responsibilities

• Respond to customer calls and emails and answer questions about products and services
• Process orders and ensure they are fulfilled
• Handle customer complaints or concerns
• Log all contacts in our customer database system accurately
• Perform general administrative tasks, such and copying and filing
• Generate monthly, quarterly, and annual reports for management

Requirements

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.