Stratagen is currently seeking a highly organized and detail-oriented individual to join our team as an Equal Employment Analyst for the Complaints Processing Unit in Washington, DC. In this role, you will be responsible for a variety of tasks, including answering phone calls, greeting office guests, tracking case progress, and managing administrative functions. If you have a strong background in analytical skills, excellent communication, and the ability to work independently, we invite you to apply for this exciting opportunity. Monthly commuter stipend available.

Responsibilities:

• Track progress on cases, update case files, and monitor workflow, reporting progress as necessary.
• Manage and adhere to security procedures, including permissions to case information with government task lead approval.
• Draft correspondence and requests to FBI divisions, including field offices.
• Coordinate technical/data processing support.
• Ensure adherence to standard operating procedures (SOP) for file closure and documentation filing.
• Manage calendars, schedule meetings, and perform record-keeping activities.
• Generate portfolio management reports and prepare documentation for imaging/scanning.
• Develop, draft, and edit reports, briefs, correspondence, and other documents.
• Proofread, merge document versions, and conduct document editing before final review.
• Pull, track, and refile documents in designated databases or paper filing systems.
• Review forms and reports, collaborating with management and users to identify problems and improvements.
• Answer phone calls, provide information, and handle call transfers or message-taking.
• Greet and direct office guests in a professional and friendly manner.

Qualifications:

• Active Top Secret Security Clearance Required.
• Bachelor’s degree in a relevant field (Psychology, Business, Social Justice Studies, Sociology, Health Care Administration, Communications, International Affairs, Criminal Justice, etc.) plus two or more years of relevant work experience.
• Associate's degree plus four years of relevant work experience may be considered.
• Demonstrated ability to make independent decisions and handle confidential information with discretion.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to adapt to changing priorities and work well under pressure with an adaptive and flexible work style.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database searches.
• Analytical skills and report-writing capabilities.

Note: Educational requirements may be waived for candidates with five or more years of relevant work experience.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• Bachelor's (Preferred)

Security clearance:

• Top Secret (Required)

Work Location: In person