151 Technical Support Specialist Jobs in Phoenix, AZ
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STORY COMPANIES LLC is Hiring a Technical Support Specialist Near Phoenix, AZ
Job Title: Technical Support Specialist
Department: Information Technology
POSITION SUMMARY:
Technical Support Specialist will provide technical assistance to computer system users. Investigate and resolve computer software and hardware problems of users. Answer user’s inquiries in person, ticket, chat, email and via telephone concerning the use of computer hardware and software.
ESSENTIAL JOB FUNCTIONS:
· Provide quality technical telephone and chat support to end users on common computer system or hardware problems or questions.
· Enter and maintains accurate descriptions for all communications requesting support.
· Work with co-workers to research problem and find solutions.
· Coordinate vendor hardware and software service when necessary.
· Install personal computer hardware and peripheral components, and software.
· Load specified software packages, such as operating systems, word processing, or spreadsheet programs into computer.
· Trouble shoot software packages.
· Coordinate installation of hardware and software and implementation of procedure changes.
· Working knowledge of change control processes and procedures.
· Ability to multitask under a changing & demanding environment.
Job Summary
Full Time
Business Services
$89k-111k (estimate)
01/28/2024
04/06/2024
thestorycompanies.com
Chicago, IL
<25
Business Services
Related Companies
The job skills required for Technical Support Specialist include Technical Support, Operating System, Installation, Computer Systems, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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