190 Customer Service Administrator Jobs in Indianapolis, IN
St. Louis Group is Hiring a Customer Service Administrator Near Indianapolis, IN
Job Description
Essential Duties and Responsibilities: Duties include, but are not limited to:
1. Provides support to Executives and Sales team as needed, as well as completes general office administrative activities. Identifies issues and brings possible solutions to the table.
2. Sits at the front desk & greets people at the front door of the office. Sorts incoming mail and sends outgoing mail or packages.
3. Takes lead on keeping the office tidy including but not limited to supply closet, kitchen, marketing “swag” room, etc.
4. Scans checks daily directly to the company bank; communicates details to the Accounting Department.
5. Ensures office and kitchen are fully supplied, keeping costs in mind when making purchases. Maintains subscription services i.e., water, ink, cable, internet, phones, etc. Schedules office cleanings and water plants.
6. Tech troubleshooter: Ensures items like Apple TV, Zoom, OWL, projector, wifi, etc. are functioning prior to meetings.
7. Main contact for the office building leasing management team, including maintenance or general leasing questions and negotiations.
8. Ensures parking passes, key fobs, and other office equipment are up to date and functioning, while maintaining a control list of these items.
9. Keeps approved restaurant list for Friday lunches. Orders & picks up lunch for the team.
10. Coordinates food and beverages for guest and business meetings, including but not limited to coffee and breakfast spread, catered lunches, and offering beverages to guests.
11. Assists in planning company off-site meetings and events, i.e. holiday luncheon, making arrangements while keeping a budget in mind.
12. Provides digital and hard copy organization of information that may be sensitive, confidential, or technical in nature.
13. Processes all customer sample orders & maintains sample inventory
14. Oversee and maintain the functionality of the phone system, ensuring uninterrupted communication channels, out of office messages and communicating messages to the appropriate party. Manage phone system configurations, including extensions, voicemail settings, and call routing, to optimize efficiency and meet business needs.
*In lieu of offering direct health insurance, we provide each regular, full-time employee with a supplemental income stipend.
St. Louis Group now has one of the broadest lines of Flame Retardants and smoke suppressants, including many custom offerings. SLG’s industry experience, reliable supply channels, cutting-edge technologies, and unsurpassed commitment to customer service make us your preferred choice.
Company Description
Job Summary
Full Time
$75k-90k (estimate)
05/01/2024
05/16/2024
The following is the career advancement route for Customer Service Administrator positions, which can be used as a reference in future career path planning. As a Customer Service Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Administrator. You can explore the career advancement for a Customer Service Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Administrator job description and responsibilities
Work with phones and computers.
04/06/2022: Boulder, CO
They greet and assist customers, coordinate appointments and services and process service-related paperwork.
04/07/2022: Pittsfield, MA
Escalating high-level complaints to the service manager for immediate resolution.
01/19/2022: Galveston, TX
Assisting the customers' inquiries and concerns, recommending service alternatives and processing refunds.
03/19/2022: Dallas, TX
Ability to familiarize themselves with their employer’s products/services and give out sound advice.
04/12/2022: Battle Creek, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Administrator jobs
Need basic computer skills and have some experience with computer software.
02/21/2022: Shreveport, LA
Consider a business degree or business-related national vocational qualification (NVQ).
03/08/2022: Milwaukee, WI
Completing a college course or apprenticeship approved by the Chartered Institute of Personnel and Development (CIPD).
04/17/2022: Long Beach, CA
Office manager/employee experience.
01/20/2022: Eugene, OR
Service-oriented with 3+ years of excellent experience.
02/08/2022: York, PA
Step 3: View the best colleges and universities for Customer Service Administrator.
