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Customer Service Representative (FT)
PSC Industries Indianapolis, IN
$33k-42k (estimate)
Full Time | Wholesale 9 Months Ago
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PSC Industries is Hiring a Customer Service Representative (FT) Near Indianapolis, IN

Customer Service Representative – Indianapolis, IN
www.pscindustries.com
PSC Industries in Indianapolis, IN is offering an opportunity for a Customer Service Representative who is looking to drive their career in a new direction. This is an excellent opportunity for someone who cares deeply about customers and wants to help shaping PSC’s entire customer experience.
Position Summary: 
PSC Is looking for a Customer Service Representative to handle the day-to-day activities for specific accounts by providing courteous, friendly, and efficient service to customers.
Main Duties & Responsibilities: 
  • Proactively support the entire customer order/demand management process, monitor customer systems, and maintain accurate information in the system for production planning.
  • Communicate directly with customers to coordinate changes in demand and last-minute orders.
  • Coordinate with other departments to complete shipping and invoicing administrative processes and paperwork. (Load Lists, Shipping Tickets, ASNs.
  • Responsible for venturing on to the production area to communicate with supervisors and managers. 
  • Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship.
Qualifications:
  • High School Diploma or GED with experience in customer service. 
Skills:
  • Must be able to fully communicate in English both written and orally and answer incoming phone calls in a professional manner.
  • Must possess basic MS Office skills (Word, Excel).
  • Must exhibit a great attention to detail.
  • Strong interpersonal and relationship building skills.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$33k-42k (estimate)

POST DATE

07/16/2023

EXPIRATION DATE

05/04/2024

WEBSITE

pscindustries.com

HEADQUARTERS

EVANSVILLE, IN

SIZE

50 - 100

FOUNDED

1954

CEO

SUSANNA DURHAM

REVENUE

$5M - $10M

INDUSTRY

Wholesale

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About PSC Industries

PSC Industries leads the market with some of the most extensive die cutting equipment. We have the capability to offer cutting with multi-station precision high speed rotary presses, laser rotary, multi-axis water jet, large belt press, mechanical & hydraulic flat bed, as well as 3D contour cutting. Depending on your application and material selection, PSC Industries can offer the most effective processing method in the industry.

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