Summary of Responsibilities:This part-time position serves as additional receptionist support on both game days and non-game days to answer and direct incoming calls, greet guests, and provide support to staff as needed. This position will also serve as a backup to the main receptionist.

Essential Functions of the Job:• Greet guests and staff in a friendly, professional manner• Answer both direct phone calls and calls to the Administrative Offices phone line• Coordinate deliveries as needed• Assist with customer service needs both in person and on the phone and relay information to staff as needed • Help check-in fans for gameday activities in one of three different reception lobbies

Education and Experience Required:• High School Diploma/GED• 1 year customer service experience• 1 year administrative or receptionist experience• Flexibility and a team-player attitude • Strong interpersonal skills• Ability to multi-task and be highly organized• Strong presentation skills over the phone• Strong knowledge of multi-line phone system• Above average communication skills• Good problem-solving skills• Familiarity with office setting

Education and Experience Preferred:• 2 years customer service experience• 2 years administrative or receptionist experience• Excellent interpersonal skills• Excellent multi-tasking skills• Superior presentation skills over the phone• Strong knowledge of multi-line phone system• Excellent communication skills• Excellent problem-solving skills• Familiarity with office setting