Manager – Inside Sales

Who We Are

Spectralink provides best-in-class Wi-Fi smart phones that enable excellence by empowering mobile workers like nurses, manufacturing and retail sales associates to do their job better than ever. As the global leader in purpose-built wireless communications, we’ve deployed over 3 million devices to customers around the world. Our dedication to listening and understanding the needs of the customer is the foundation of our business and our people, commitment to innovation and passion are our foundation for success.

Headquartered in beautiful Boulder, Colorado with offices in the U.K. and Denmark, we are one global company with a common vision and mission to empower excellence by enabling mobile work forces.

About the Role

Reporting to the VP of North American Sales, the Manger of the Inside Sales Team manages the team and all sales activities of the Inside Sales Team. This role will also provide input on market development, setting targets and revenue generation for the Inside Sales organization. You will also assist in the development of the sales incentive plan design for the ISRs an work closely with sales leadership to develop, implement and execute sale strategies.

Want to know the best thing about working for our company? The people. Working at Spectralink means innovation with authority and collaboration among industry experts with uncompromising integrity and agility. Our employees have a chance to make powerful contributions every day. If you enjoy improving business to help customers and your teammates; enjoy solving problems and can communicate effectively across the organization, this is an opportunity to be a part of something great! We want to hear from you if you possess the following skills and qualifications, and are ready to join our team of positive, authentic, dedicated and innovative thinkers.

What you’ll be doing

• Hire and develop a team of experienced Inside Sales Representatives for this newly created department within our organization

• Manage and develop a world class Inside Sales Organization strategy that aligns with the overall business objectives and drives revenue growth.
• Makes recommendations for establishing quotas, number of daily outgoing telephone sales calls, customer visits, and other sales performance criteria as required.
• Works with the sales leadership team to design, implement, and monitor appropriate sales strategies and tactics to achieve objectives.
• Monitors performance to quotas, daily telephone calls, appointments, and other sales performance criteria to ensure inside sales representatives are meeting their goals.
• Establish and maintain performance metrics to measure the effectiveness of the inside sales team, including pipeline and forecast management, opportunity tracking, and quota attainment.
• Makes direct sales calls with customers and partners as needed to provide sales coverage beyond what is available with the current sales staff.
• Attract, empower, retain, and develop the talent we need to accomplish the above.

Experience you need to have:

• 5 years’ experience effectively managing others in an inside sales environment
• Experience selling through channels is a plus
• Proven successful ability to coach and develop all sales competencies
• Ability to identify appropriate sales strategies and execute a sales plan
• Strong communication and change management skills
• Exceptional communication and presentation skills
• Strong data analytics skillset and proficiency in CRM tools, Salesforce preferred

What We Offer

At Spectralink you’ll have an opportunity to work with an amazing group of people that are passionate and dedicated to what we do. Our unique culture is focused on respect, transparency and collaboration and all employees are heard. When you look us up you’ll find that we have been around for a while and have had an amazing ride; an IPO, an acquisition, now coming full circle with a focus on growth. We are excited about the future. We have an incredibly dedicated and passionate team, experienced executive leadership and a renewed focus to continue to dominate our industry.

All of this history makes us unique, we’re a smaller company (under 200) which means you’ll have a voice in the organization. We offer a 401k match as well as a comprehensive benefits plan.

Join us and be part of our next great chapter!

Salary range: OTE of $135,000 - $150,00 on a 70/30 split of base commissions