Summary. This position seeks a versatile technical enthusiast who thrives in the world of technology. The ideal candidate will bridge the gap between business needs and team capabilities, fostering clarity and alignment. They'll engage with internal and external stakeholders, adeptly capturing and articulating requirements while crafting effective solutions. Embracing a client-facing role, they'll prioritize customer satisfaction and operational ...
Trintech is currently expanding its Software Engineering, Information Security, SaaS Operations, and Information Technology teams in its Plano, TX headquarters. Do you enjoy tackling problems that are difficult to solve. Do you envision yourself accelerating your career as a member of an Information Security team, protecting the company from real-world cyber threats. Are you meticulous in your attention to detail and someone who takes your commi...
We are seeking a dynamic Marketing Intern to supportdemand generation activities for our SaaS company. As a Marketing Intern, you will be responsible for assisting with various tasks related to demand generation campaigns in North America, contributing to creative initiatives for digital advertising, and collaborating with Marketing team to optimize campaign initiatives. Additionally, you will assist in generating creative ideas for upcoming camp...
Are you a strategic thinker with a passion for driving impactful channel and alliance strategies and maximizing programs potential with partners. We're seeking a Partner Marketing Manager to spearhead our collaborative ventures, crafting and executing high-impact strategies within our partner ecosystem. Your role will center on creating engaging co-marketing campaigns, optimizing Marketing Development Funds (MDF), driving demand generation, and d...
WHAT YOU’LL DO. Understand customer issues and then diagnose root cause and required corrective actions for Trintech products. Diagnose, test, and communicate solutions to all levels of customer IT and Account staff and management. Ensure resolutions are provided within the required customer time frames and business deadlines. Open Service Requests, and track inquiry resolution progress and provide continuous follow-up. Work cross-functionally wi...
WHAT YOU'LL DO. Service and team orientation - Customer service is our top priority. Provide high quality data processing service to all customers with time specific deliverables. Daily data retrieval and processing of data for customers. Properly identify and resolve data related problems to include out-of-balance bank statements, invalid data mappings, and ensuring delivery of complete data. Communicate data issues to relevant parties: customer...