• Work under broad supervision and may be assigned multiple concurrent general projects
• Anticipate Leaders needs and proactively resolve scheduling conflict
• Support and lead large event planning for the Department, including department projects and cultural activities
• Review department and company news closely and understand them in relationship to his or her organization
• Compose and edit correspondence with appropriate grammar and structure, including under Leader's signature
• Proactively manage and prioritize calendars and itinerary to ensure most effective use of the Leader(s) time.
• Schedule and manage travel arrangements under direction of Leader(s)
• Practice effective meeting management for self and multiple Leaders
• Assist in onboarding of new Employees under supervision of Leader
• Organize and maintain all files, records and other information; ensures databases are up to date
• Serve as backup to Executive Assistant(s)
• Own routine department processes & programs and complete processes accurately and on time while seeking efficiencies and process improvement
• May perform other job duties as directed by Employee's Leaders

• Skilled in a high level of customer service delivery
• Ability to identify conflict and must seek to clarify details
• Skilled in office management & department procedures
• Ability to use MS Applications - Outlook, Word, Excel, Teams, and PowerPoint
• Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
• Ability to communicate professionally with Leaders and all internal & external Customers
• Ability to prioritize and multitask, working with a high sense of urgency
• Ability to proactively seek creative ways to perform tasks in a timely and efficient manner (email, deadlines, calendar management, organization)
• Knowledge of the mission and purpose and vision of Southwest Airlines and their department Understands the different functions of the department

• Required: High School Diploma or GED

• Required: Intermediate level experience, fully functioning broad knowledge in Administrative Support or Customer Service related fields
• Preferred: Aviation experience

• N/A

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to lift and/or pull medium weight loads (approx. 25-50 lbs) on occasion

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work in an on-call environment and flexible work schedule to support the needs of the business as needed

Pay & Benefits:

Competitive market salary from$57,150 - $63,500 per year

*Depending on qualifications and experience.

For eligible Leadership and individual contributor roles, additional bonus opportunitiesare available and awarded at the discretion of the Company.

Benefits you'll love:

* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

* Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**

* Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***

* Explore more Benefits you'll love:

*Pay amount doesn't guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company