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Operations Manager (Kitchen Suppression/Fire Extinguisher)
$104k-131k (estimate)
Full Time | Durable Manufacturing 4 Weeks Ago
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Silco Fire & Security is Hiring an Operations Manager (Kitchen Suppression/Fire Extinguisher) Near Columbus, OH

Job Title: Operations Manager (Kitchens/F.E.)
Location: Columbus, OH
Company Overview: Silco Fire & Security helps protect people and property for over 40,000 businesses throughout Ohio and its surrounding areas by maintaining, monitoring, and installing fire protection and security systems to keep customers’ facilities safe and in compliance. Silco is Ohio’s market leader and employs over 375 people with headquarters in Cincinnati and branch operations in Dayton, Columbus, Akron, and Cleveland. They have a long-standing track record of year-over-year revenue growth and have aggressive goals for the future. They are family owned and managed and are a Top Workplace Award recipient.
Position Overview: Silco Fire & Security is seeking a talented and experienced Operations Manager to elevate our Kitchen Suppression/Fire Extinguisher Division to the next level. This position will require a skilled manager to oversee the efficient operation and delivery of kitchen suppression system installations, FE sales, inspections, and maintenance services. As the Operations Manager, you will play a critical role in ensuring compliance with industry standards, enhancing customer satisfaction, and driving operational excellence within our Kitchen Suppression/ F.E. Division.
Responsibilities:
  • Leadership and Team Management:
    • Lead, mentor, and supervise a team of technicians and support staff involved in kitchen suppression system operations and fire extinguisher services. This includes Kitchen Suppression, Fire Extinguisher, and Shop Technicians.
    • Provide guidance, training, and support to ensure high levels of performance and productivity.
    • Develop and implement sales strategies to drive revenue growth and expand the company’s market share in kitchen and fire extinguisher services.
  • Project Management:
    • Oversee the planning, scheduling, and execution of system installations, inspections, and maintenance projects.
    • Coordinate with internal teams, subcontractors, and customers to ensure timely completion of projects within budgetary constraints.
  • Quality Assurance and Compliance:
    • Ensure compliance with local, state, and national fire safety codes, regulations, and standards.
    • Conduct regular audits and quality checks to maintain the highest standards of service quality and safety.
  • Customer Relations:
    • Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and fostering positive relationships.
    • Proactively identify opportunities to enhance customer satisfaction and loyalty through exceptional service delivery.
  • Resource Management:
    • Manage inventory levels, equipment, and resources effectively to support operational requirements and minimize costs.
    • Collaborate with procurement and logistics teams to ensure timely availability of materials and supplies.
  • Continuous Improvement:
    • Drive continuous improvement initiatives to optimize operational processes, enhance efficiency, and streamline workflows.
    • Stay abreast of industry trends, best practices, and technological advancements to incorporate into operations where applicable.
Qualifications:
  • High School Diploma or equivalent; additional education or training in customer service is preferred.
  • Minimum of 5 years of experience in the fire protection industry, with a focus on kitchen suppression systems and fire extinguishers.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven track record of success in operations management, project management, or related roles.
  • Strong knowledge of fire safety codes, regulations, and standards (NFPA)
  • Ability to multitask, prioritize, and manage competing priorities effectively.
  • Proficiency in project management tools and software applications.
Benefits:
  • Competitive Salary
  • Health, Dental, Vision, Life Insurance
  • 401K
  • Professional development opportunities
Join Silco Fire & Security and be part of a dynamic team dedicated to protecting lives and property through innovative fire protection solutions. Apply now to become our Kitchen Suppression & Fire Extinguisher Operations Manager and make a difference in the safety of our communities.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$104k-131k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

04/09/2024

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