At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. 

The Sr. Manager, Business Operations for Store Operations will lead aspects of the stores master calendar and ensure stores messaging and priorities are linked and integrated with enterprise wide initiatives and priorities. They will work collaboratively with the Chief Stores Officer and the Field Leadership team to help plan and strategize on key messages that drive focus, and inspire engagement and loyalty. This role will partner with leaders and business partners to bring pivotal initiatives to life through the store meetings and messaging that supports the objective to make sales plan by delivering the safest, most inspiring customer experience in all of specialty retail. 

RESPONSIBILITIES
- Leads oversight of the field touchpoint calendar, agendas and messaging – specifically, Store Manager calls, regional leader meetings, national sales meetings, annual incentive programs and other field leader meetings.

- Partners closely with Stores and HR Engagement teams represent the vice of the associate, build brand dedication and create a phenomenal place to work for all stores associates. 

- Leads and aligns on long-term critical messaging for stores.

- Partners with internal communications team to ensure consistency and relevancy from executive leaders to support regional and national touchpoints and national meetings.

- Leads developing and driving comprehensive communication plan that supports Chief stores office and leadership team for the field

- Supervises communication “gate-keeping” for the stores organization

- Actively participates in store visits, weekly business calls and other critical touchpoints to ensure clear and effective messaging

Bath & Body works is proud to offer a competitive, performance-based compensation and benefits package to our eligible associates. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable saving programs. We also offer flexible scheduling and opportunities for paid time off. Visit bbwbenefits.com for details.

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