About us

We are professional, agile, professional and our goal is to RestoPros helps property owners recover from damage to one of their most important assets. We provide residential and commercial restoration and remediation to properties damaged by water, fire, smoke, and mold. We are an industry leader in restoration and have a reputation for quality service, professional expertise, timely response, and best class in customer service. RestoPros is a new franchise opening in the Reno-Tahoe area. We are looking for passionate individuals who want to be a part of our core team and participate in the growth and development of the company. We would like to cultivate a culture where we can all learn from each other and grow, both personally and professionally. Our goal is not just to bring in sales and revenue, but to help all of our employees develop skills to grow within the organization and support them in their future career opportunities. - Michael Tassone, Owner and General Manager..

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities

We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our clients. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions. (This is an outside-sales role, performed in-person).

• Maintain good relationships with clients so that the business can maximize the value of those relationships
• Identify key contacts at potential client companies to establish and foster relationships
• Participate in one-on-one meetings with clients to explain services to guide their choices
• Understand the problems and challenges of clients, address those needs
• Grow the business by identifying new sales and business development opportunities
• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
• Provide excellent service to maintain a positive reputation for the business
• Resolve any customer complaints promptly and professionally
• Set revenue targets and develop and execute a strategy to meet them

Qualifications:

• Ability to build, foster, and maintain positive professional relationships
• Devotion to high-quality customer service
• Excellent interpersonal communication skills
• Keen analytical and research abilities
• Knowledge of relationship management best practices
• Problem-solving and conflict resolution capabilities
• Willingness to develop an in-depth understanding of the business and related services
• 3 years of experience in a sales or customer service role
• Outgoing and customer-oriented attitude
• General Construction experience is preferred
• Restoration experience is preferred

Benefits:

• Vehicle Reimbursement (or company vehicle in some cases)
• Company Phone and Computer
• Vacation and Paid time off
• 401(k)
• Health, Dental, Vision Insurance

Compensation:

• This role has a base salary pay, plus a commission structure for revenue brought in directly from new accounts and sales.
• Base salary is from $60,000.
• Total compensation commission can range from from $60,000 - $120,000 . Uncapped commission.

Job Type: Full-time

Pay: $65,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Yearly bonus

Travel requirement:

• No travel

Ability to Relocate:

• Reno, NV: Relocate before starting work (Required)

Work Location: On the road