• Managing the front desk and reception area with tasks including:
  • Answering phones and greeting current and prospective clients, agency staff, and vendors in a professional and welcoming manner.
  • Directing calls to appropriate parties or taking detailed messages.
  • Answering basic questions about services provided by Rainbow Health.
  • Ensuring lobby and conference rooms are kept clean and always organized.
  • Collecting co-pays from behavioral health clients.
• Supporting our in-house marketing and advancement team by:
  • Tracking and recording incoming donations and reporting on data in database.
  • Creating and mailing acknowledgement letters to donors.
  • Acting as the go-to person for the agency’s donor management tool.
  • Assisting in outreach to donors, board members, volunteers and others for donations, participation in events, or additional insight.
• Additional administrative duties for the role may include:
  • Submitting and reconciling expense reports.
  • Monitoring inventory of office supplies, ordering and restocking supplies.
  • Preparing outgoing mail for leadership; distributing incoming daily mail to staff.
  • Assisting with special administrative projects from departments throughout the agency.

• High school diploma or equivalent.
• 2 years general experience in administrative support or customer service.
• Innate ability to make a diverse group of individuals feel welcome and safe.
• Strong skillset in Microsoft Office and a basic understanding of how databases work.
• Proficiency in a second language other than English.
• Individuals with lived experience or a passion towards our target populations (Gay/Bi/Queer, Transgender, MSM, BIPOC communities that are disproportionately impacted by HIV, HIV positive people, and those engaging in risk behaviors for HIV in individual and group settings) are encouraged to apply.

WORK ENVIRONMENT

• Work is currently being with a hybrid format, splitting time between working from home and working in the office. Most administrative work can be done from home; may need more in office work first during training. Events will require in-person work.
• Employees working in person with clients or out of our offices are required to show proof of vaccination and attest to their vaccination status upon hire. Employees who are not vaccinated will be required to show a negative COVID-19 PCR test result once a week if working with clients or in our offices. Religious and medical exemptions or reasonable accommodations will be considered upon request as required by applicable law.

BENEFITS

Rainbow Health offers a full range of benefits to employees, including a choice of co-pay or HSA medical insurance, dental insurance, health spending account, flexible spending account, dependent care spending account, vision insurance, child life insurance, spouse life insurance, supplemental accident, critical illness, short-term disability, etc. insurance options through AFLAC. We also offer a employer matched 401K, holidays, PTO, and paid time to volunteer in your community.

SALARY