Position purpose - Responsibilities/Duties/Functions/Tasks

The purpose of this position is to perform a variety of basic administrative duties including typing, filing, scanning, researching documents, and other basic functions related to supporting the HR team. Functions and responsibilities include communications between the business and employees from an HR perspective, maintaining confidentiality, accurate and efficient data-entry, performing file audits, and assisting with various HR related projects.

Duties include:

• Assist the Hiring team with new hires as needed
• Support the Hiring team by conducting reference calls
• Provide desk set-up for corporate new hires
• Create ID badges for corporate new hires and replacement badges for existing employees
• Process Unemployment claims and schedule hearings
• Assist Benefit team with New Hire benefit enrollments
• Provide FMLA guidance, support, and documentation for assigned regional area
• Support the HR team with data-entry related to pertinent personnel information
• Maintain electronic and hardcopy personnel records
• Ensure proper documentation is correctly filed within personnel records
• Performs audits to ensure completeness of files
• Formulate basic queries and reports as requested
• Make photocopies, fax documents, and perform other clerical functions as needed
• Provide support to the HR team as a whole
• Assist in coordinating HR events and functions
• Prepare correspondence as requested
• Direct inquiries via emails, calls and tickets to appropriate team members
• Processes mail
• Miscellaneous duties as assigned

Qualifications

• Ability to adapt to changes in the work environment, dealing with frequent changes or requests
• Accurate and consistent data-entry capabilities
• An ability to follow instruction and respond to direction with ease and accuracy
• Strong attention to detail, demonstrating thoroughness
• Dependability as others on the team rely on this individual to assist in support functions
• • A positive customer-service attitude
  • Ability to multi-task
  • Knowledge of Microsoft Office Suite
  • Professional communication skills, both written and oral, to ensure an understanding of expectations needed to support the HR team
  • Trustworthiness, confidentiality, and the ability to maintain complete and accurate personnel records

  Preferences

  • One to three years of administrative experience
  • Organization skills
  • Ability to manage multiple functions
  • Ability to handle stress with changing priorities
  • A basic knowledge of Human Resources functions

  Company Conformance Statements

  In the performance of assigned tasks and duties all employees are expected to conform to the following:

  • Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
  • Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
  • Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
  • Ensure every action and decision is aligned with PRMI values.
  • Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
  • Realize team synergies through networking and partnerships across PRMI.
  • Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
  • Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
  • Work effectively as a team contributor on all assignments.
  • Perform quality work within deadlines.
  • Respect client and employee privacy.

  Work Requirements

  Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.

  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.