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Description
JOB TITLE: Client Service Specialist
SALARY RANGE: Min: $59,506 Mid: $74,383
HAY POINTS: 323
DEPT/DIV: MTA Consolidated PensionsSUPERVISOR: Client Service Manager
LOCATION: 2 Broadway New York, NY 10004
HOURS OF WORK: 9:00 am - 5:30 pm (7 1/2 hours/day)
DEADLINE: 3 weeks
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
SUMMARY:
The purpose of this position is to interact with customers and provide information as requested to provide excellent service. Responsible for resolving issues related to Pension and Retirement Benefits.
In addition, this position is responsible for conducting retiree exit interviews and represent the Consolidated Pensions and Retirement Benefits department at new hire orientations and pre-retirement seminars
RESPONSIBILITIES:
Operations:
Individual and Team Responsibilities
Service Management
KNOWLEDGE, SKILLS, AND ABILITIES
EDUCATION AND EXPERIENCE:
REQUIRED
PREFERRED
OTHER INFORMATION:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Full Time
$54k-72k (estimate)
12/10/2023
04/04/2024
The job skills required for Client Service Specialist include Client Service, Customer Service, Initiative, Written Communication, Presentation, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Specialist positions, which can be used as a reference in future career path planning. As a Client Service Specialist, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Specialist. You can explore the career advancement for a Client Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Specialist job description and responsibilities
Build and nurture strong personal relationships with clients.
03/06/2022: Boise, ID
Client services representatives manage client relationships and provide customer support.
02/22/2022: Pittsfield, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Specialist jobs
These positions require familiarity with customer services tools and programs.
01/27/2022: Bradenton, FL
Communicate clearly with customers.
01/17/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Client Service Specialist.