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Client Service Representative
GoodVets New York, NY
$42k-53k (estimate)
Full Time 5 Months Ago
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GoodVets is Hiring a Client Service Representative Near New York, NY


GoodVets is a community of animal hospitals co-owned with veterinarians. Sitting at the intersection of quality-first and people-first, GoodVets provides an environment of mentorship for all our employees while also providing the high quality of care and hospitality that today’s pet parents demand.

At GoodVets, we seek to find professionals passionate about the customer experience. As a Client Service Representative, you will care for our clients’ pets as much as they do. As the first and last impression of GoodVets you will be friendly and warm to ensure our patients and clients feel supported throughout their visit at GoodVets.

The Impact You Will Have Every Day:

  • Provide elevated customer service while being attentive to client & patient needs
  • Identify and work compassionately with clients in various emotional states
  • Provide prompt, courteous, and professional telephone and email communication
  • Manage multi-line phone system
  • Schedule appointments and procedures
  • Monitor client flow from check-in to discharge, and process payment transactions
  • Assist in cleaning the hospital, including but not limited to keeping reception desk area and lobby clean
  • Have the highest communication standards to relay appropriate information between clients and doctors and/or management

What We Look For:

  • Must be available to work some weekend and evening hours
  • Previous veterinary experience is encouraged but not required
  • Computer skills: Windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program

What We Offer:

  • 50% company paid healthcare
  • 401(k) Retirement Plan with match
  • Paid holidays
  • Team based bonuses
  • Friendly employee discounts on veterinary services and products
  • Dental and vision insurance
  • Continuing education opportunities

Our Ethos:

We believe in building state-of-the-art facilities and utilizing progressive medical technology. We only practice modern, high-quality medicine. We value team members who work hard, have a growth mindset, and promote transparency. We continually invest in our employees and always listen to feedback about how we can improve.
If this sounds like the adventure you've been searching for, we can't wait to connect with you. Apply today and let's make an impact, together!

Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

11/24/2023

EXPIRATION DATE

05/19/2024

WEBSITE

good-vets.com

HEADQUARTERS

CHICAGO, IL

SIZE

<25

FOUNDED

2017

TYPE

Private

REVENUE

<$5M

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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