189 Client Service Representative (NYC) Jobs in New York, NY
BizTek People, Inc. | APA International Placement Consultants is Hiring a Client Service Representative (NYC) Near New York, NY
- Log customer data and inquiry information into proprietary system.
- Work with our partner bank to provide set up service support and troubleshooting issues.
- Manage customer entries into our billing database for the purpose of generating invoices.
- Collaborate with our back office operations, Deposit & Clearing, and Investigations departments for wire transfer issues and inquiries.
- Work together and problem solve along with our product team to assist in resolving issues.
- Develop good knowledge of bank cash management products to provide assistance, support and customer service to TRBD sales team and corporate banking relationship managers.
- Develop strong knowledge of internal policies and procedures in order to effectively execute processes.
- Keep close communication with the Senior Client Service Representatives on daily tasks and progress.
- Answer and address customer inquiries related to our cash management products
Requirements
- Work Experience: More than 2 years of comparable or relevant customer service experience, preferably in banking/financial services industry.
- Education: BA/BS Degree preferred.
- Bilingual Japanese language skills a must.
- Ability to use time efficiently and effectively and remain customer service oriented while handling large volumes of customer inquiries.
- Ability to effectively multi-task a broad range of activities, tasks, and outcomes. Proactively follow-up on open items and work that needs to be advanced forward.
- Ability to clearly communicate verbally and in writing across various communication settings and styles.
- Builds constructive and effective relationships with internal and external parties, using diplomacy, respect, and tact.
- Ability to anticipate customer’s needs.
- Ability to quickly learn internal policies and procedures, think independently and suggest solutions.
Benefits
Job Summary
Full Time
$55k-72k (estimate)
03/05/2024
05/02/2024
The job skills required for Client Service Representative (NYC) include Customer Service, Billing, Troubleshooting, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative (NYC). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative (NYC). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative (NYC) positions, which can be used as a reference in future career path planning. As a Client Service Representative (NYC), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative (NYC). You can explore the career advancement for a Client Service Representative (NYC) below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
Similar Jobs
Popular Articles
