Philadelphia FIGHT Community Health Centers

Benefits Administrative Coordinator

Job Description

Hours: M-F 9:00 a.m. to 5:00 p.m. (No nights or weekends)

Department: Human Resources

Supervisor: Chief Human Resources Officer

Full-Time, 40 hours per week; Non-Exempt.

Organization Background

Philadelphia FIGHT is a Federally Qualified Health Center serving primarily low-income people in Philadelphia. Philadelphia FIGHT Community Health Centers provide culturally competent comprehensive primary care, and state of the art HIV primary care to low-income members of the community, along with research, consumer education, advocacy, social services and outreach to people living with HIV and those who are at high risk, including family members, communities with high rates of HIV, formerly incarcerated persons, and young people at risk; and access to the most advanced clinical research in HIV treatment and prevention.

The employee benefits coordinator position assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee database, and files, and ensures compliance with required benefit notices.

Job Responsibilities

• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 403(b), and wellness benefits.
• Conduct benefits orientations and explain benefits self-enrollment system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
• Assist employees with health, dental, life and other related benefit claims.
• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs.
• Resolve administrative problems with the carrier representatives.
• Administer COBRA.
• Review and respond to unemployment claims with appropriate documentation.
• Review monthly unemployment statements.
• Reconciles benefits statements.
• Work closely with vendor to revise invoices when appropriate before submitting to Accounts Payable for processing.
• Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.
• Ensure distribution of required employee notices.
• Assist CHRO in completing benefits reporting requirements.
• Coordinate the administration of the annual benefits open enrollment process.
• Administer the iSolved HCM system for each benefit option, review and approve all employee benefits selections, notify employees of issues, and resolve appropriately, and follow up with employees to ensure all submissions are complete
• Review termination paperwork to ensure it is completed within departmental and all applicable governmental and regulatory timelines.
• Manage iSolved HCM system functionality for benefits and related information, e.g., automated data feeds to vendors, self-service opportunities, etc.
• Participate in system upgrades, testing, security administration, and related activities.
• Maintain an awareness of rules, regulations, and changes impacting systems and operations.
• Take training sessions with vendors as needed to keep abreast of system updates and enhancements.
• Perform other related duties as assigned.

Qualifications

Associates degree in human resources, business administration or another related field. (Preferred)

Certified Employee Benefits Specialist certification (Preferred)

2-3 years' experience in Benefits Administration, knowledge of iSolved HCM system (Preferred)

Excellent computer skills required, including knowledge of MS Word, Excel, and Access.

Must be a self-starter with the ability to work in a fast-paced environment, multi-task and work well in a team environment.

Requires good judgment, analytical, problem solving skills, high attention to detail, quality focus, high energy, and have a strong work ethic.

Ability to identify critical issues from varying points of view and make timely, high quality decisions.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

Work Environment

• Generally, works in an office environment.

Benefits Package

Philadelphia FIGHT offers a highly competitive benefits package that includes:

• 15 vacation days per year (increases to 20 after 1 year of employment).
• 12 sick days per year.
• 11 paid holidays.
• 403B with employer match
• Medical, vision, and dental insurance starting day 1.
• FSA with an annual employer contribution for medical
• HRSA-approved site with loan repayment options available.

Other

Initial probationary period is three months.

Salary is commensurate with experience.

Philadelphia FIGHT requires proof of completed COVID-19 vaccination series for all new employees hired. Medical and religious exemptions will be honored consistent with EEOC regulation.

FIGHT is and EEO, Affirmative Action, LGBTQ, people living with HIV/AIDS, and protected veterans' institution.

We recognize that an inclusive workforce with a variety of views, perspectives, and backgrounds is an integral part in our organizational success. We encourage and embrace a diverse workforce that provides us with unlimited ideas and innovative solutions. We are dedicated to recruiting, hiring, and retaining employees from many backgrounds.