Department. Audience Services. Reports to. Training Manager. Status. Full-time/ Non-Exempt. Summary. The Audience Services Trainer works under the direction of the Training Manager to plan and deliver training and coaching to customer service providers, helping to ensure the delivery of quality service. The Trainer will facilitate excellent customer service through peer-to-peer coaching, active participation in the contact center & subscriber ser...
Department. Audience Services. Reports to. Audience Services Manager. Status. Non-Exempt. Summary. The Lead Audience Services Representative is responsible for providing exceptional customer service to all guests. Lead Audience Services Representatives provide leadership and guidance to Audience Services Representatives and Associates by drawing upon advanced knowledge of Ensemble Arts Philly clients, products, practices, and policies. Lead Audie...
Department. Information Technology. Reports to. Manager of Business Intelligence. Summary. Reporting to the Manager of Business Intelligence, the. Business Intelligence Developer. will play a key role in the maintenance and further development of a high-volume ticketing system powering Philadelphia’s most renowned nonprofit institutions. The Business Intelligence Developer will be exposed to a wide array of technologies including Qlik, SSIS and S...
Reporting to. Associate Director of Audience Services. Department. Audience Experience. Summary. The Assistant House Manager, in conjunction with the House Manager on duty, is responsible for the overall front of house event operations on a per-event basis in the Academy of Music, Miller Theater, and Kimmel Center for the Performing Arts. This includes overseeing Usher staff and providing them with event-related information, attending to guests n...
Company Description. Located in the heart of Center City, Philadelphia, the Kimmel Cultural Campus’ mission is to engage the region’s diverse communities with art through performance and education. Our Cultural Campus serves more than 1 million guests per year and includes the . Kimmel Center for the Performing Arts. the . Academy of Music. and the . Merriam Theater- . representing more than 160 years of rich history for the performing arts along...
Company Description. Kimmel Center, Inc., a charitable, not-for-profit organization, owns, manages, supports and maintains The Kimmel Center for the Performing Arts, which includes Verizon Hall, Perelman Theater, Innovation Studio and the Merck Arts Education Center. Kimmel Center, Inc. also manages the Academy of Music, owned by the Philadelphia Orchestra Association, and the University of the Arts' Merriam Theater. Our mission is to operate a w...
Company Description. Kimmel Center, Inc., a charitable, not-for-profit organization, owns, manages, supports and maintains The Kimmel Center for the Performing Arts, which includes Verizon Hall, Perelman Theater, Innovation Studio and the Merck Arts Education Center. Kimmel Center, Inc. also manages the Academy of Music, owned by the Philadelphia Orchestra Association, and the University of the Arts' Merriam Theater. Our mission is to operate a w...