Philadelphia FIGHT Pediatrics and Adolescent Health
Medical Assistant Job Description
The Pediatrics clinic aims to provide comprehensive and culturally effective health care to children of all ages through young adulthood, regardless of insurance and immigration status. We aim to provide a healthcare environment where families and youth feel special and staff members are appreciated.
Although this position is primarily housed within the pediatrics clinic, the co-location of Philadelphia FIGHT Pediatrics and Y-HEP Health Center (which serves youth ages 13-24) will provide opportunities to collaborate so that as a team we are utilizing best practices to serve our patient population. As such, the Medical Assistant may be responsible for providing Medical Assistant coverage within the YHEP Health Center as well.
The patients and staff at Philadelphia FIGHT are diverse, representing a broad spectrum of race, religion, gender identity, sexual orientation, HIV status, and physical ability. As such it is imperative that candidates demonstrate sensitivity to the needs of various populations.
The ideal candidate is professional, innovative, emotionally intelligent, intellectually curious, hard-working, and reliable, computer savvy and open to new ideas. This person will take a trauma-informed, patient-centered approach to dealing with families.
Qualifications : The Medical Assistant will have a minimum of 3-10 years of experience as a Pediatric Medical Assistant/Phlebotomist. The Medical Assistant will also be competent in the use of Electronic Medical Record Systems, and have knowledge of Vaccine for Children standards, policies, and procedures. Certified Medical Assistant or Registered Medical Assistant certification, and current CPR certification is required, or renewal must be obtained within 60 days of employment. Ability to speak and understand Spanish is preferred.
Responsibilities include:

1. Measure and collect vital signs based off patient visit type.
2. Perform phlebotomy with specimen collection and processing.
3. Administer injections and vaccinations.
4. Perform point of care tests, such as strep tests, glucose measurement, urine dipstick, etc.
5. Document all activities appropriately in the electronic medical record system.
6. Meticulously comply with all rules and regulations from the Vaccine for Children program.
7. Assist provider with any exam room procedures Ear irrigation, chaperoning an exam, Suture/Staple removals, etc.)
8. Stock and clean exam rooms between visits.
9. Perform Stericycle biohazard waste materials packaging.
10. Perform CLIA Quarterly Assessments and Vaccine for Children temperature documentation.
11. Complete daily Chart Prep, Vaccination Abstraction, and Inventory Counts.
12. Act as a Patient Educator for services/procedures that patients will receive in office.
13. Work closely with the Nurse Manager to ensure day to day clinical flow within the division.
14. Serve as a Mentor to other Medical Assistants to ensure best practices are being used to standardize patient care.
15. Provide assessment of clinical workflows and equipment.
16. Cross Cover all locations that fall under the Division of Philadelphia FIGHT Pediatric and Adolescent Medicine (specifically the YHEP Health Center).

Other duties:

1. Attend all required staff meetings/trainings and participate in daily huddles.
2. Communicate with team members in a professional and respectful manner.
3. Work in compliance with all medical policies.
4. Work in compliance with standards such as VFC, OSHA, HIPPA, CLIA and funding body regulations.
5. Demonstrate commitment to clinical care and confidentiality.
6. Report all concerns, in a professional manner, to nurse manager and/or medical director.
7. Contribute to process the practice's process and quality improvement goals.
8. Demonstrate professionalism in all interactions with patients and co-workers.
9. Maintain a positive cohesive work environment.
10. Complete daily Chart Prep, Vaccination Abstraction, and Inventory Counts.
11. Bi-weekly LabCorp ordering, while informing Nurse Manager and Practice Manager of any issues.
12. Adhere to active close loop communication within the Care team for patient satisfaction.

Other: Initial probationary period is three months. Performance of other tasks may be assigned on an as-needed basis.
Salary range: Competitive; Hourly
Travel Requirements: Minimal local travel required between Philadelphia FIGHT Health Centers.
Work Hours: 40 Hours/Week (M-F 9:00am - 5:00pm with occasional evening/weekend hours)
Philadelphia FIGHT requires proof of completed COVID-19 vaccination series for all new employees hired. Medical and religious exemptions will be honored consistent with EEOC regulation.
FIGHT is an EEO, Affirmative Action, LGBTQ, people living with HIV/AIDS, and protected veterans' institution.
We recognize that an inclusive workforce with a variety of views, perspectives, and backgrounds is an integral part in our organizational success. We encourage and embrace a diverse workforce that provides us with unlimited ideas and innovative solutions. We are dedicated to recruiting, hiring, and retaining employees from many backgrounds.
To apply: