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Front office supervisor
$48k-64k (estimate)
Full Time | Accommodations 1 Month Ago
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Peachtree Hospitality Management is Hiring a Front office supervisor Near Baltimore, MD

The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

Responds in a professional and courteous manner to guests by providing accurate and timely information and services.

  • Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
  • Train, direct the work of, resolve issues / problems, and coach and counsel the front desk team members to ensure a quality operation.
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc.
  • Last updated : 2024-03-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$48k-64k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

04/03/2024

WEBSITE

peachtreehotelgroup.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

FOUNDED

2008

CEO

PAULA WEAVER

REVENUE

<$5M

INDUSTRY

Accommodations

Related Companies
About Peachtree Hospitality Management

Peachtree Hospitality Management, a division of Peachtree Hotel Group, is a best-in-class hotel management company that creates loyalty across all stakeholders associates, guests and owners. Our proprietary systems and processes maximize financial performance and value of every asset, deliver efficiencies, and enable hotel teams to provide guests with an uncommon customer experience. Peachtree Hospitality Management delivers dedicated hotel management services for our own portfolio and extends that expertise to a growing number of owners as a third-party hotel manager. PHM currently manages t...he performance of 50 hotels, across 17 brands with 6,080 rooms located in 16 states. We leverage our team members' discipline-specific expertise to maximize financial performance and value of every asset, including: Hotel Operations People & Culture Sales Strategy & Execution Revenue Management Digital Marketing Accounting & Finance Opening & Transition Services Food & Beverage Information Technology More
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The job skills required for Front office supervisor include Front Office, Guest Service, Housekeeping, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Front office supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front office supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

02/11/2022: Bridgeport, CT

Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

02/28/2022: Brockton, MA

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

12/31/2021: Fresno, CA

The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

01/06/2022: Austin, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

01/14/2022: Lompoc, CA

Supervise daily shift process ensuring all team members adhere to standard operating procedures.

01/27/2022: Gainesville, FL

Step 3: View the best colleges and universities for Front Office Supervisor.

Calvin University
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University of South Carolina--Upstate
New York University
CUNY--Queens College
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