The Public Area Attendant/Cleaner is responsible for ensuring the cleanliness of public spaces and guest rooms as needed. Public Area Cleaners play an important role in the home-away-from-home experience each of our guests has every day. Provide excellent customer service to our guests by giving directions, making recommendations, or answering other questions they may have. Ensuring cleanliness of lobby restrooms by mopping, dusting, refilling pa...
Restaurant Servers are the face of the restaurant to its customers. They attend diners by taking and delivering food orders, answering questions, and providing a great customer experience. They are also responsible for delivering checks, accepting payments, and tidying tables after diners leave. Take customers’ food and drink orders. Ensure that all orders are accurate and brought to each table promptly. Work closely with restaurant management to...
Breakfast Attendants are responsible for assembling and disassembling breakfast buffets, and ensuring that the buffet remains well-stocked at all times. In full-service establishments, Breakfast Attendants receive orders from customers, communicate these to the kitchen staff, and clear tables. Assembling the breakfast buffet before mealtime and disassembling it thereafter. Ensuring that the breakfast buffet always remains well-stocked. Clearing c...
The Engineering Supervisor is responsible for providing technical and administrative assistance to the Regional Engineer. They also provide leadership in all operational aspects of the Engineering Department. Essential Responsibilities. Provides professional and courteous service at all times. Maintains all maintenance and preventative maintenance issues: refrigeration, heating, plumbing, water treatment, preventative maintenance, convention cent...
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop a...
The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will assist and support front of the house operations as needed. Respond to all guest requests, compl...
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. . . Receives linen supplies from floor shoots. . . Maintains housekeeping carts. . . Removes trash collected by room attendants. . . Walk al...
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop a...
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities. balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. Proactive thinking, keeping guest security always in mind, and creating a...
Room Inspectors ensure that the company meets all cleanliness and condition requirements. Responsibilities include recording inspection results, resolving guest complaints and maintaining accommodations standards. . Prepare and distribute assignment sheets to assigned staff and review priorities. Assign designated Guest room keys and radios to assigned staff. Maintain accurate record of such and ensure security of keys. Oversees and conducts gues...
Breakfast Attendants are responsible for assembling and disassembling breakfast buffets, and ensuring that the buffet remains well-stocked at all times. In full-service establishments, Breakfast Attendants receive orders from customers, communicate these to the kitchen staff, and clear tables. Assembling the breakfast buffet before mealtime and disassembling it thereafter. Ensuring that the breakfast buffet always remains well-stocked. Clearing c...
