Now Hiring for a Bilingual Customer Service Representative for a Logistics company in San Leandro.

JOB SUMMARY:
- To be the primary interface between the Company, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.
- Answering of phones professionally and timely.
- Answering and responding to e-mail requests timely.

- Accurately complete entry of pickup/quote information.
- Ensure routing/dispatch is aware of any special instructions/cut offs.
- Tracking and tracing of shipments.

SKILLS:

- Good data entry/typing skills
- Good phone/customer service skills
- Have intermediate/advance knowledge with excel.
- Must be able to type accurately at least 35 WPM.
- Intermediate level Excel and Word.
- Excellent written and verbal skills.
- Ability to manage deadlines.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Data entry: 1 year (Preferred)
• Computer literacy: 1 year (Preferred)
• Logistics: 1 year (Preferred)
• Dispatching: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person