Contract to Hire position in San Leandro - Fully in Person M-F 8a-4:30pCustomer Service Representative - Manufacturing IndustryWho are we?A leading company in the manufacturing sector, specializing in emergency backup power and smart controls technology. We excel in product quality and customer service, serving markets such as lighting, traffic, rail, and broadband. What are we looking for in a candidate?We seek a Customer Support Representative who is self-motivated, adaptable, and thrives in a collaborative environment. Strong communication skills, attention to detail, and 2 years of customer support experience is ideal. Proficiency in Microsoft Office/Excel and ERP systems is required.What are some highlights of the role?Responsibilities include managing customer inquiries, processing orders, and maintaining accurate records in ERP and CRM systems. The role involves serving as the main point of contact for customer communications and handling administrative tasks related to order processing.What benefits do we offer?We provide generous PTO, medical/dental/vision insurance, HSA accounts with employer contributions, an employee assistance program, basic life insurance, and a company-matching 401(k). The position offers a Monday-Friday work week.