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Client Service Representative
EMG San Leandro, CA
$42k-53k (estimate)
Full Time | Heavy Civil Construction 4 Months Ago
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EMG is Hiring a Client Service Representative Near San Leandro, CA

Job Overview:

At EMG, we're committed to fostering a culture of meritocracy and internal growth. Our belief in 100% internal, merit-based promotions ensures that every team member starts their journey in sales/marketing, laying the foundation for success. With equal opportunities to ascend into management roles, we encourage you to unleash your sales prowess and savor the gratification that accompanies exceptional performance

Responsibilities:

  • Deliver exceptional customer service and support, ensuring utmost satisfaction for clients
  • Educate clients about our range of services, offering comprehensive information and guidance
  • Facilitate the enrollment process for customers, guiding them through each step with clarity and efficiency
  • Handle customer concerns and complaints with professionalism, striving to resolve issues promptly and courteously
  • Maintain meticulous records of interactions and transactions to ensure accuracy and efficiency

Requirements:

  • Proficiency in English (proficiency in a second language is highly valued!)
  • Demonstrated strength in customer service, coupled with excellent communication skills
  • Ability to assess customer needs and provide tailored solutions effectively
  • Authorization to work in the United States

This role presents an exciting opportunity to thrive in a dynamic customer service setting, where your language proficiency and sales expertise can truly shine. If you're a motivated individual who derives satisfaction from assisting customers, we invite you to seize this rewarding opportunity and apply today

Job Type: Full-time

Pay: $850.00 - $1,500.00 per week

Benefits:

  • On-the-job training
  • Professional development assistance
  • Referral program

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

People with a criminal record are encouraged to apply

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Required)

Ability to Commute:

  • San Leandro, CA 94577 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Heavy Civil Construction

SALARY

$42k-53k (estimate)

POST DATE

01/02/2024

EXPIRATION DATE

08/20/2024

WEBSITE

emg-radio.com

HEADQUARTERS

SAINT-JEAN-MIRABEL, OCCITANIE

SIZE

1,000 - 3,000

FOUNDED

1971

CEO

LOIC BERNARD TAULEMESSE

REVENUE

$5M - $10M

INDUSTRY

Heavy Civil Construction

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The job skills required for Client Service Representative include Customer Service, Products and Services, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
Colby College
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University of Notre Dame
Western Washington University
Canisius College
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