About us

Olive & Cocoa LLC is a leading catalog and online retailer of unique and high-quality gifts and home decor. Our products are handcrafted and curated from around the world to offer our customers the best of what's new and trending in addition to timeless classics. Our mission is to create a memorable gifting experience for our customers by providing exceptional products and unparalleled customer service.

The 100% onsite Human Resources Manager will manage the daily functions of the Human Resource (HR) department including employee relations, employee engagement, assisting with leave of absences, hiring, performance review management, managing front desk and safety, as well as maintaining compliance and enforcing company policies and practices.

If you are looking for a place to take your career to the next level or just make a significant impact, join us as we create memorable gifting experiences. In your role, you will:

• Manage the day-to-day operations of the HR department, the front desk, and safety.
• Works with leadership to resolve employee relations issues.
• Conduct ER investigations, analyze organizational health issues, and work in partnership with leadership to develop and execute plans to address problem areas.
• Provides counsel and support to managers/supervisors on issues of company/HR policy as well as counseling and direction to employees, facilitate communication, and help to resolve conflicts that impact employee engagement.
• Provide guidance on employment related issues (such as ADA, FMLA, FLSA, harassment, discrimination, diversity, corrective action and progressive discipline) to leadership.
• Identifies trends in employee related issues, turnover and performance trends and provides solutions to leadership.
• Facilitate HR processes to ensure ethical, fair, and consistent approach.
• Assist with the creation and implementation of effective training and development programs, skill proficiency and development needs.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training such as safety training, leadership training, etc.
• Support recruiting efforts and participate in the planning and execution of activities and events to fill all open positions. Facilitate onboarding when needed.
• Assist with performance management process by coaching, educating, and providing feedback to managers/supervisors.
• Develops proactive communications, employee relations/recognition, employee engagement, events, and appreciation programs.
• Provides HR support to safety programs, initiatives and processes including return to work and coordination of workers compensation programs.
• Maintain all employee personnel files and ensure I-9’s are up to date. Conducts audits.
• Attends unemployment, workers compensation, etc. hearings as necessary.
• Ensures compliance with federal, state, and local employment laws and regulations and updates handbook and topic specific policies as needed.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

What do you need to be successful in this role:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• At least two to three years of human resource experience required with one year of management experience required.
• Experience working with large groups of seasonal staff preferred.
• SHRM-CP or PHR preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills as well as organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines and multi-task.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite.
• Proficiency with or the ability to quickly learn the organization’s HRIS (UKG Workforce Ready).
• During peak gifting seasons (Valentine’s Day, Mother’s Day, and Christmas) must have the ability to work a flexible schedule and longer hours to assist with HR coverage as needed. This includes helping with various onboardings on weekends across 3 shifts.
• Ability to be 100% onsite to support onsite staff.

Other items to note:

This position will be in a professional office environment but will frequently be expected to visit the warehouse to meet with employees and leadership. This position routinely uses standard office equipment such as computers, phones, printers, and filing cabinets.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Walking around a large facility.
• Must be able to lift 10 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Direct reports:

• Manage and oversee the scheduling, assignments, and daily workflow of front desk.
• Manage Health & Safety Coordinator and indirectly manage custodial.

Perks and Benefits:

• The best employees!
• Fun, relaxed, and casual environment
• Relaxed dressed code
• 60% employee discount
• Company Swag
• Summer happy hours and events, raffles, and gift giveaways
• Awesome referral program!
• Medical, Dental, and Vision Insurance
• PTO
• Paid Holidays

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• This position 100% onsite. Are you okay with being onsite 100% ?

Experience:

• Human resources: 2 years (Required)
• Human resources management: 1 year (Required)

Ability to Commute:

• Salt Lake City, UT 84104 (Required)

Work Location: In person