Administrative Assistant

Duties

Homeowner Association (HOA) administrative and active support:

Answer HOA related phone calls and emails and occasional walk-ins from residents

Report and explain HOA dues and assessment payment status using online system

Checking HOA complaints against covenants and bylaws to determine if a violation exists

Enforce HOA restrictions and check grounds/lighting by periodically driving the property

Attending occasional after-hours HOA meetings, mostly by Zoom

Report actionable HOA issues or questions to management for resolution decisions

Support for Nexus of Maintenance, Property Management and Accounting:

Schedule appointments and notify tenants of pending activity or actions, by email

Post paper notices on doors of tenant units as needed

Occasionally conduct inspections and reporting findings

Create flyers and mailings

Update online system of pending lease expirations, renewals and move ins/outs

Coordinate unit status changes with Maintenance

Assist in recording incoming rent payments

Picking up keys for new properties

Filing documents; ensuring folders have required complement of documents

Assisting other departments and office staff, as needed

Requirements:

Energetic multi-tasker

Excellent communications skills with good grammar and pronunciation

Able to read and assimilate information quickly

Professional appearance

Touch-typing skills mandatory; 10-key a plus

Basic office software, filing, email, and phone skills

Excel proficient; QuickBooks or Appfolio proficiency a plus

Accounting or accounts payable experience a plus

Property management experience a plus

Customer service and/or sales experience a plus

Must have reliable transportation with current insurance

Welcomes diversity -- must learn and follow Fair Housing rules

Work in a perfume/cologne/scent-free, business-casual dress, animal-friendly office

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Would your commute be less than 40 minutes from home to our office?

Education:

• Associate (Preferred)

Experience:

• Property Management: 2 years (Required)
• Appfolio, Yardi or similar software: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person