Summary

The Human Resources Manager supports the company’s functions by performing and/or overseeing the following duties.

Essential Duties and Responsibilities include the following:

• Oversees employment policies for the company; considers opportunities for adding, updating, and improving; and ensures all policies, procedures, and practices are consistently applied.
• Maintains knowledge of industry trends and employment law, ensuring compliance with federal and state laws pertaining to all employee relations matters in all states represented.
• Executes the annual employee review process.
• Consult with legal counsel as appropriate on employee relations matters; respond to unemployment claims by preparing responses; and represent the organization at appeal hearings.
• Works with employees and management to document and apply company policies and appropriately resolve employee relations issues.
• Works directly with company leadership to implement programs to improve company performance.
• Ensures human resource systems sufficiently support company growth and processes.
• Supervises the human resource department staff, working with each team member to ensure their growth, expectations, and pursuits are recognized.
• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are compliant across all states in which the company operates.
• Administers company benefit programs such as life, health, dental, disability insurance, 401k; PTO, sick leave, leave of absence, and employee assistance.
• Administers company wellness initiatives through regular communication, programs, challenges, and awarding preferred behavior outcomes.
• Maintains relationships with brokers, vendors, and partners to ensure the best outcome for the company in negotiating benefits.
• Updates and or responds to questions regarding benefit eligibility through life events, open enrollment, and COBRA.
• Oversees development and implementation of the company’s training activities for corporate and property team members; including but not limited to technology, leadership, safety, and harassment.
• Responds to inquiries regarding policies, procedures, and programs.
• Administers all aspects of workers’ compensation; receives and manages claims; maintains communication with employees on leave; maintains notes and documents of treatment; progression; restrictions for limited duty return to work availability; release to full duty; reporting and communicating with the carrier; coordinating with other leaves; managing health insurance during leave; and ensuring compliance with policies and government requirements regarding leaves; assisting with the renewal process.
• Processes monthly billing for workers’ compensation; group health, medical, dental, life, and ancillary benefits; runs reports and balances to payroll and ensures payments are issued in a timely manner.
• Administers other leaves of absence by communicating benefits; sending and receiving documentation; designating leave; coordinating with other leaves; manages health insurance during leave; maintains communication with employees on leave; and ensuring compliance with policies and government requirements regarding leaves.
• Investigates employee concerns, such as harassment and discrimination, and recommends a course of action for swift resolution.
• Oversees the recruitment process for all positions and assists in developing strategies to recruit talented workers and retain talented workers.
• Provides HR technology solutions for payroll, performance management, benefits administration, and applicant tracking.
• Use HRIS to process bi-weekly payroll.
• Represents the company at industry events.
• Regularly participates in continuing education opportunities.
• Performs all other duties as assigned.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Collects and researches data. Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Supervisory Responsibilities

Manages employees on the human resources team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Requirements:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Regular attendance at work is an essential function for the employee to complete daily tasks, support site employees, and follow schedules and timelines of required duties and assignments.

Physical Demands

Employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; employee can occasionally lift up to 25 pounds.

Vision

Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; ability to adjust focus;

Work Environment

Employee is frequently indoors in a temperature-controlled environment.

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have the ability to work a consistent schedule. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Years of Experience Minimum of seven (7) years of related experience and/or training; or equivalent combination of education and experience

Education/Certification Four (4)-year degree in Human Resources or related field; PHR or SHRM-CP or greater preferred; Valid Driver’s License

Preferred Skills Microsoft Office, including Word, Outlook, and Excel HRIS, Payroll, timekeeping, Leadership, Employee Relations, Professional Certification

Basic Skills Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking Talking to others to convey information effectively. Reading Comprehension Understanding written sentences and paragraphs in work-related documents. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Social Skills

Service Orientation Actively looking for ways to help people. Social Perceptiveness Being aware of others' reactions and understanding why they react as they do. Coordination Adjusting actions in relation to others' actions.

Computer and

Electronics Navigation Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Spreadsheets Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Software Using computer software applications, e.g., Microsoft Office, to type text, insert pictures, format, edit, print, and save.

Other Reliable transportation is needed to get to and from work; remote work may be available for this position.