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Lockton Dunning Benefits is seeking an Account Manager responsible for possessing and applying knowledge of industry trends and related regulations while servicing clients’ accounts in an innovative and efficient manner. This position will also develop and maintain favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.
Responsibilities
• Supports the operations of a designated book of business as it relates to marketing, claims and administration
• Responds to Client’s inquiries and maintains documentation of Client communications, existing issues, and issue resolutions
• Supports implementation or transition of new/existing lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with team lead
• Gathers and compiles client’s information for possible high claimant discrepancies
• Requests and collects quotes (new and renewal) from carriers as instructed
• Responsible for gathering and processing request for proposals (RFP’s) and any other client reports
• Collects quotes, amendments and reinstatements for requested changes as needed
• Monitors Client data warehouse (BenefitPoint) to ensure data integrity and proactively identifies any inconsistencies
• Assesses and interprets claims experience for monthly client reports
• Maintains materials for Client presentations for OE and strategy meetings by utilizing established templates and partnering with our internal marketing team
• Coordinates with carrier and clients on the distribution of compliance communications as needed
• Audits annual commission levels and annual commission reports for accuracy and provides feedback to Team Lead
• Researches government compliance/regulations to create educational materials
• Ability to perform all Senior Benefit Analyst job responsibilities, duties and expectations
• Performs other responsibilities and duties as needed
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Requirements
• Bachelor’s degree in Business related field and/or equivalent years of experience
• Minimum 2 years of employee benefits experience in insurance industry
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to protect confidential Client and company information
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Full Time
$80k-107k (estimate)
04/28/2024
06/27/2024
The job skills required for Account Manager include Presentation, Customer Service, Microsoft Office, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.