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Product Support Representative
$53k-67k (estimate)
Full Time | Wholesale 8 Months Ago
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Leavitt Machinery USA Inc. is Hiring a Product Support Representative Near Phoenix, AZ

The Opportunity

As a outside territory Product Support Representative, you will be responsible for increasing revenues in your assigned region, leveraging existing customer relationships to ensure they are aware of our full products and services, as well as identifying and developing new account opportunities. Your performance will be measured by the degree to which you uncover, quote, and close deals as well as maintain and increase customer satisfaction. This is a great opportunity for someone who is looking to gain experience in every aspect of sales and account management and further develop their skills within a growing department.

  • Drive new B2B service and parts revenue through the sale of service agreements, attachments, and service jobs within the defined territory.
  • Manage the customer experience by ensuring expectations are met increasing overall customer satisfaction levels.
  • Develop and maintain relationships through exceptional communication with multiple key personnel at new and existing accounts.
  • Proactively plan, schedule and track your duties by use of Leavitt Machinery’s CRM database.
  • Expand on your abilities, skills, and strategic traits through continuous improvement activities such as product training, department shadowing, and personal development opportunities.

Ideal Candidate

You are people person, you enjoy working and building meaningful relationships with colleagues and customers . You are capable of working in a demanding and rapidly evolving environment, where duties and tasks may pivot and you enjoy the excitement of learning new things all while remaining organized and managing timelines. You are competent with Microsoft Office products and have a genuine interest in machinery and mechanics. You also meet the following requirements:

  • Post-secondary education in sales, business management or a related discipline and/or previous experience in a similar role
  • Proven ability for and interest in sales and account management
  • High energy, motivated and proactive
  • Excellent communication, organization, and interpersonal skills
  • Professional and confident on the phone and in person

About Us

Leavitt Machinery is one of the fastest growing materials handling equipment dealers in North America. We offer new and used equipment sales, short and long-term rentals, emergency service and preventative maintenance, operator training, and parts support. Our vision and spirit is entrepreneurial; it’s that spirit that has enabled us to grow from 10 to 28 branches, and to 500 employees. We are now several times larger than our closest competitor, and we deal with over 10,000 customers.

Does Your Career Need A Lift?
To be a part of this exciting company, apply by sending your detailed cover letter and resume.
Leavitt Machinery is committed to Employment Equity and Diversity. Leavitt Machinery welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We would like to thank all those who apply. Due to the volume of applications received, no phone calls please.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$53k-67k (estimate)

POST DATE

08/30/2023

EXPIRATION DATE

05/22/2024

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The job skills required for Product Support Representative include Microsoft Office, CRM, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Product Support Representative positions, which can be used as a reference in future career path planning. As a Product Support Representative, it can be promoted into senior positions as a Sales Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Representative. You can explore the career advancement for a Product Support Representative below and select your interested title to get hiring information.

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