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Operational Key Account Manager
Kuehne + Nagel New York, NY
$113k-143k (estimate)
Full Time | Transportation 5 Months Ago
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Kuehne + Nagel is Hiring an Operational Key Account Manager Near New York, NY

  • Cultivate enduring customer relationships and deeply understand their needs and goals.
  • Create customized customer success plans, setting clear objectives and reviewing progress regularly.
  • Be the first point of contact for customer inquiries and swiftly address issues.
  • Collaborate with internal teams to resolve customer concerns effectively.
  • Master our products/services and provide demonstrations and training when necessary.
  • Identify opportunities for account growth and collaborate with sales for renewals and upsells.
  • Collect and share customer feedback with relevant teams to improve our offerings.
  • Act as a customer advocate within the company during discussions and decision-making.
  • Monitor customer health metrics to mitigate churn risks proactively.
  • Champion the customer's voice and needs in internal deliberations.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$113k-143k (estimate)

POST DATE

12/14/2023

EXPIRATION DATE

05/19/2024

WEBSITE

us.kuehne-nagel.com

HEADQUARTERS

LEWISVILLE, TX

SIZE

25 - 50

FOUNDED

2020

CEO

DAVID HENDERSON

REVENUE

<$5M

INDUSTRY

Transportation

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The following is the career advancement route for Operational Key Account Manager positions, which can be used as a reference in future career path planning. As an Operational Key Account Manager, it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operational Key Account Manager. You can explore the career advancement for an Operational Key Account Manager below and select your interested title to get hiring information.

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