Overview. Salary Range: $50,824-$84,425. . Position Summary. The Operational Key Manager will be responsible for the day to day management and direction of a the assigned YLA account relationships. The Operational Key Manager oversees the delivery/KPIs of various services as specified in the service agreement between the parties or in customer procedures, while continuing to develop and grow the current business. Services may cut across many di...
Overview. Position Summary. The Operational Key Manager will be responsible for the day to day management and direction of a the assigned YLA account relationships. The Operational Key Manager oversees the delivery/KPIs of various services as specified in the service agreement between the parties or in customer procedures, while continuing to develop and grow the current business. Services may cut across many different phases of the supply chai...
Cultivate enduring customer relationships and deeply understand their needs and goals. Create customized customer success plans, setting clear objectives and reviewing progress regularly. Be the first point of contact for customer inquiries and swiftly address issues. Collaborate with internal teams to resolve customer concerns effectively. Master our products/services and provide demonstrations and training when necessary. Identify opportunities...
