Job Title Senior Business Analyst

Job Summary

As affiliates of the PCI Federal Services group of companies, PCI Government Services LLC has a passion for our team members and their personal mission for success. We offer excellent insurance, leave and developmental benefits along with some flexibility for remote work opportunities. Come join our organization and be part of an exciting team supporting our Federal, DoD and Private Sector customers!

Job Classification

This position is classified as exempt.

Duties and Responsibilities

PCI Government Services is an award-winning company which is recognized by the industry for its growth, commitment, and customer satisfaction. We take great pride in our work and are dedicated to building a team and an environment to support these efforts. PCI is looking for a program management professional who can support transformational efforts in the health space and in support of our government clients.

• Ensure HRSA has the internal processes and skills necessary to administer, oversee, and support the modernization of the OPTN. In collaboration with the Division of Transplantation (DoT) Leadership, the Contractor shall prioritize which DoT processes require further analysis and/or reengineering.
• Work with appropriate DoT stakeholders to document relevant current state processes as well as desired future state process improvements.
• Support the development of SOPs and job aids to improve operations. Specific tasks include:
• Conduct ad hoc analyses and research relevant to the modernization of DoT operations
• Document current state processes and identify pain points, areas of redundancy, and waste
• Facilitate discussions with relevant DoT stakeholders to document desired future state improvements
• Develop future state process maps and/or SOPs utilizing Lean Six Sigma best practices
• Develop a process-specific training plan for each process area for DoT’s implementation and dissemination of training across the Division
• Develop job aids and SOPs outlining changes for future state processes

Qualifications

• Bachelor's degree (B. A.) from four-year college or university.
• At least two years of experience.
• Experience with large scale transformation, preferably in the healthcare field.
• Must be able to run project update meetings with a variety of audiences.
• Must have excellent client relationship management skills and operate in complex environments.
• Must be able to manage multiple responsibilities and possess agility to respond to ad hoc requests.
• Must possess leadership qualities and skills that motivate project team members to drive the project to a successful conclusion.
• Must be proficient in Microsoft tools including, but not limited to, Microsoft Office, and MS365.
• May be required to undergo a standard background check along with verification of education requirements

Physical Requirements

The physical demands described herein are representative of those which may need to be met by an employee to successfully perform the essential functions of the job. Employees must possess the ability to work in an office environment.

If required, employees must be able to operate a motor vehicle which may require sitting for prolonged periods of time to visit other company sites. Must have hearing and speech to communicate in person, before groups and over the telephone. Standing in work areas and walking between work areas may be required. This position may require an employee to bend, stoop, kneel, crouch, crawl, climb or balance, reach, push, and pull. The employee may also be required to lift and/or move up to 20 pounds.

PCI Government Services LLC (PCI-GS) is an equal opportunity employer.

PCI-GS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.

Preference may be extended to qualified Native American Indian candidates

in accordance with applicable federal law.