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Business Process Analyst
Career Center ROCKVILLE, MD
$115k-142k (estimate)
Full Time | Business Services 8 Months Ago
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Career Center is Hiring a Business Process Analyst Near ROCKVILLE, MD

Job Title
Business Process Analyst
Job Classification
Salaried
Job Type
full-time
Category
Information Technology
Location
ROCKVILLE, MD 20852 US (Primary)
# of Hires Needed
1
Job Description

LCG is seeking a talented Business Process Analyst 

Duties and Responsibilities:

  • Maintains a quality focus by utilizing extensive product knowledge and problem-solving skills to enhance customer engagements and achieve successful outcomes.
  • Coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers.
  • Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges, while communicating to the end-users on behalf of the teams.
  • Advocates for solutions, product enhancements, and other actions to meet the needs of customers.
  • Helps to reduce scope creep by understanding requirements and working with the customer to prioritize needs.
  • Ensure product and deliverables meet maximized efficiency and produces high levels of service, quality and customer satisfaction.
  • Monitors acceptable quality levels against product output and measures service metrics to develop and meet quality standards,
  • Recommends improvements, or changes to processes, products or services based on customer feedback and requests.
  • Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of business objectives using the organization's products and services.
  • Implements strategies and processes that deliver consistent customer satisfaction and retention.
  • Researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and sustainment.
  • Collects and studies operational and performance data to identify trends and opportunities for improvement.
  • Supports cross-functional activities and working sessions during projects' design and implementation phases.
  • May design and prepare documentation, training materials, and communications to support new processes as needed
  • Works directly with Project Management Office, Project Managers and Team Leads in achieving project success
  • Manage metrics reporting for multiple projects

Requirements:

  • Bachelor’s Degree in Business or related field or equivalent years of relevant experience
  • 5 years of Business Process experience with emphasis on customer relationship management
  • NIH customer experience (preferred)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$115k-142k (estimate)

POST DATE

08/11/2023

EXPIRATION DATE

05/02/2024

WEBSITE

mycareerschool.com

HEADQUARTERS

MARIETTA, OH

SIZE

50 - 100

TYPE

Private

CEO

DAVE COMBS

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Business Process Analyst include Problem Solving, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Process Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Process Analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Business Process Analyst positions, which can be used as a reference in future career path planning. As a Business Process Analyst, it can be promoted into senior positions as a Business Process Optimization Specialist V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Process Analyst. You can explore the career advancement for a Business Process Analyst below and select your interested title to get hiring information.

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If you are interested in becoming a Business Process Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Process Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Business Process Analyst job description and responsibilities

Business Process Analyst uses the process/workflow software to create process models which can be simulated, executed and analyzed directly by the business.

02/05/2022: Longview, TX

A business process analyst helps senior management to drive the strategy execution through designing new business models; streamlining and reengineering existing business processes and providing support to change management.

02/17/2022: Bradenton, FL

Business Process Analysts’ comprehensive perspective of their organisation enables a key business capability from which every business benefits.

02/27/2022: Anchorage, AK

Business Process Analysts have knowledge of process mapping and business process reengineering.

01/21/2022: Idaho Falls, ID

They create new processes to take over existing ones and consult on how to build a process from the ground up for maximum efficiency.

02/13/2022: Roanoke, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Business Process Analyst jobs

Report the outcome of each technique used.

03/28/2022: Lowell, MA

Evaluates, optimizes and designs work processes to optimize business outcomes.

03/13/2022: Greenville, SC

Every challenge a business faces has multiple solutions, with some being more effective than others.

01/30/2022: Boston, MA

Test case Although Business analysts are not explicitly asked to create test cases, but they must understand what they constitute and how to create one, as they sometimes have to test functionalities by referring to the test cases.

02/20/2022: Richland, WA

They are also considered to be modellers of business processes.

02/16/2022: Port Arthur, TX

Step 3: View the best colleges and universities for Business Process Analyst.

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