• Recruitment service provider(s) do not contact COE to offer recruiting assistance for this position.

About COE

Have you ever dreamed of going to a job that you love? Well, you need to look no further - COE is an award-winning workplace with a balanced focus on client, employee, and company. We offer competitive benefits and a flexible environment focused on your success. We encourage all interested candidates to apply! It’s time to see if COE is the right place for the next step in your career - we are ready to invest in you!

As an EEO employer, COE celebrates diversity and is committed to creating an inclusive environment of equitability where equal opportunities are available to all applicants and COE employees. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About the Role

In anticipation of a contract award, COE is seeking a Mid-Senior Business Analyst to provide consultation to our federal client. This individual will work closely with cross-functional teams to identify business needs, gather requirements, and provide insights to drive effective decision-making. The successful candidate will possess a strong analytical mindset, excellent communication skills, and a proven track record of implementing process improvements in a complex organizational environment. This position will be predominantly remote with occasional travel, as necessary, to client’s site in the Washington DC/Baltimore Metropolitan areas.

Responsibilities

The candidate should apply with proven experience to execute the following:

• Consult with stakeholders using human-centered design approaches to understand business objectives, processes, and requirements, and identify potential solutions.
• Conduct thorough analysis of current operational processes and identify areas for improvement and optimization.
• Develop and document detailed business requirements, ensuring alignment with strategic goals and objectives.
• Utilize data analysis tools and techniques to extract meaningful insights and present findings to stakeholders.
• Work closely with project managers, IT teams, and other relevant departments to implement process enhancements and technology solutions.
• Collaborate with internal teams to develop and deliver training programs to ensure successful adoption of new processes and technologies.
• Translate customer requests for system changes into a prioritized backlog of features and user stories.
• Evaluate findings against industry best practices and trends.

Basic Qualifications

• Must have prior experience working with the federal government. Candidates without federal government experience will not be considered.
• Bachelor’s degree in Business Administration, Information Technology or directly related field with four (4) plus years of work experience.
• Proven experience as a Business Analyst in an operational setting, with a focus on process improvement.
• Strong analytical skills and the ability to translate complex data into actional insights.
• Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels.
• Proficiency in business process modeling tools and techniques.
• Familiarity with OPM concepts and methodologies.
• Experience with complex technical and business matters.
• History of collecting and reviewing human capital documentation, workforce data, and industry trends.
• History of working with a large organization.
• Ability to work independently and collaborate in a team environment.
• History of ethical and value-based performance.
• US citizenship is required.
• Ability to obtain, or already holds, an active Public Trust clearance.

We are proud to have been recognized by Forbes as one of America's Best Management Consulting Firms. COE has also received consecutive awards of the prestigious "When Work Works" award in recognition of our engaging corporate culture and strong employee benefits!

We offer a wide variety of competitive benefits to meet the personal and family needs of our employees. The following information is a summary of these benefits and may be subject to change.

• Medical, Dental, and Vision Insurance
• Basic Life, Accidental Death, and Dismemberment Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Accident Insurance
• Voluntary Group Term Life and Accidental Death Benefit
• Wellness Incentive Program
• Employer-Paid Professional Development
• Educational Assistance
• Performance Incentive Bonus Plan
• Flexible Spending Accounts
• 401(k) Plan
• Financial Planning Assistance
• Employee Assistance Program
• Smart Benefits®
• Parking Assistance Policy
• Holidays
• Floating Holidays
• Paid Time Off
• Parental Leave