126 Customer Care Representative Jobs in Nashville, TN
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Intellipro Group Inc is Hiring a Customer Care Representative Near Nashville, TN
User Support Associate
Type : 4 Months contractOur short-form mobile video team is looking for a User Support Associate to join the team. Our mission is to inspire creativity and bring joy. Our mission is to inspire and enrich people's lives by offering a home for creative expression and an experience that is genuine, joyful, and positive. The team helps ensure that the delivery is through all our communication efforts.
Responsibilities:
- Respond efficiently and accurately to users who reach out for support.
- Follow up for more information to resolve the users' issue, triaging and escalating when necessary, and explaining possible solutions to ensure our users feel supported and valued.
- Learn and utilize support tools and software appropriately.
- Sort through user feedback from multiple channels.
- 1-2 years of experience providing exceptional customer service via email/written channels.
- Strong written communication skills (written fluency in multiple languages is a plus)
- Proficiency with computers and strong typing skills
- First class time management and decision-making skills
**IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. https://intelliprogroup.com/
Equal Opportunity Employer: IntelliPro values diversity and is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.
Inclusivity Commitment: IntelliPro embraces candidates of all abilities and is dedicated to ensuring that our hiring and interview processes accommodate the needs of all applicants.
Job Summary
Contractor
IT Outsourcing & Consulting
$35k-44k (estimate)
03/16/2024
04/25/2024
intelliprogroup.com
Santa Clara, CA
200 - 500
IT Outsourcing & Consulting
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The job skills required for Customer Care Representative include Customer Service, Commitment, Written Communication, Time Management, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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