The Customer Care Representative I resolve routine and basic problems and communicates solution or requested information to the customer. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Care Representative I may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Care Representative I requires a high school diploma or its equivalent. Typi ...cally reports to the Customer Service Manager. Being a Customer Care Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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Anticipated End Date. 2025-12-10. Position Title. Customer Care Representative I. Job Description. Customer Care Representative I. Location: Virtual. This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. ...
Description. The primary objective of the Customer Care Representative I is to deliver exceptional customer service by efficiently addressing client inquiries and retrieving missing information. This role also involves accurately receiving, verifying, prioritizing, and facilitating the tracking of patient samples within the lab. Additionally, the representative ensures timely distribution of patient results and coordinates the return of samples t...
Job Description. Customer Care Representative I - Chantilly, VA, Tuesday-Thursday 8a-430p, Friday-Saturday 130a-10am Eastern. Pay range: $17.20 per hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensa...
Anticipated End Date. 2025-12-10. Position Title. Customer Care Representative I. Job Description. Customer Care Representative I. Location: Virtual. This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. ...
Anticipated End Date. 2025-12-10. Position Title. Customer Care Representative I. Job Description. Customer Care Representative I. Location: Virtual. This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. ...
Anticipated End Date. 2025-12-10. Position Title. Customer Care Representative I. Job Description. Customer Care Representative I. Location: Virtual. This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. ...
Location. Virtual. This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Hours. Monday - Friday, an 8 hour shift between 8:30 - 6 pm EST. Please note that per our policy on hybrid/virtual work, candidates...
Description. The primary objective of the Customer Care Representative I is to deliver exceptional customer service by efficiently addressing client inquiries and retrieving missing information. This role also involves accurately receiving, verifying, prioritizing, and facilitating the tracking of patient samples within the lab. Additionally, the representative ensures timely distribution of patient results and coordinates the return of samples t...
Anticipated End Date. 2025-12-10. Position Title. Customer Care Representative I. Job Description. Customer Care Representative I. Location: Virtual. This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. ...
Anticipated End Date. 2026-01-16. Position Title. Customer Care Representative I. Job Description. Position Title: Customer Care Representative I. Location: Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and ski...
Job Title. Customer Care Representative I. Job Duration. 3 months (possible extension). Job Location. Lenexa, KS 66219. Shift. Monday - Friday 7:00 am - 3:30 pm central time. . Job Description. . Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine. complexity, while utilizing multiple customer communication channels, which may include voice, mail. email, chat, AI related inquiries, etc. Duties ...
