The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, market ...ing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.More Show Less
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Are you looking for a position with a company that offers independence, autonomy, and trust. Are you looking for a career that makes a meaningful difference in the lives of others. If you answered ‘yes’ to these questions, then we may have the perfect fit for you and your career. Our company, Home Instead Senior Care, is an in-home, non-medical provider of care services for our greatest generation. Our goal is to help Wyoming seniors stay ‘Home I...
. please read Minimum Qualifications carefully, as submissions that do not meet these will not be reviewed. . Job Title. Customer Care Manager. Department. Shelter Operations. Job Classification. Full Time. Salaried, Exempt Position. Job Relationships. Reports to Director of Operations, works closely with Animal Care Managers and Lead Animal Care Technicians, Foster Care Coordinator, Intake Coordinator, Transport Coordinator and veterinary care t...
Remote Customer Care Manager - Must live in Nashville, TN area. Responsibilities. The Customer Care Manager. uses high-level problem-solving skills to resolve complex customer issues and is the escalation point for challenging customer issues. Is extremely skilled in multiple custom software systems and innovatively uses those systems to piece together information needed to resolve problems. Processes information quickly and efficiently and craft...
Job Description. Manager I Customer Care. Location. This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of the Rancho Cordova, CA PulsePoint location. The Manager I Customer Care is responsible for providing oversight for customer service staff. Responsible for establishing departmental policies and procedures. How you will make an impact. Perform quarterly staffing model reviews to improve effic...
The Manager of Customer Care will focus on the development and growth of the Customer Care team. The Manager will coach, train, and produce data in support of our growth plans. Vision, Core Values and Mission. Lookout Pest Control are on a mission to put Employees first and customers always. Our Vision is to become the TOP Pest Control Company, the BEST place to work, and the EASIEST Company to work with. We empower every member of this team to b...
Build Your Career as a Regional Sales Manager in a Growing Company. At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance an...
Build Your Career as a Regional Sales Manager in a Growing Company. At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance an...
Build Your Career as a Regional Sales Manager in a Growing Company. At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance an...
. Join the BrightStar Team as a Scheduling Manager and Shine. . Are you looking for a position where you can make a difference in people's lives. At BrightStar Care, our staff positively impact the lives of our clients and patients each and every day. Customer Care Manager Responsibilities. Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-ins” occur. Communicate timely and positi...
PRIMARY RESPONSIBILITIES. Conduct in-person homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. Manage trades to completion of service requests to customers' satisfaction. Perform minor service-related tasks (e.g., adjustments, repairs), as requested. Establish and maintain p...
Why work at Saxco. We are a dynamic, inclusive, and fun team with a passion for excellence in the packaging industry. We have a supportive and collaborative environment where your ideas and creativity are valued, and innovation and continuous improvement thrive. You will be empowered and encouraged to achieve your full potential. The company also values the well-being of our team members, embracing flexibility to accommodate personal needs and ma...
Introduction. How would you like to be a part of a team that has been providing the American Dream of homeownership to families for more than 60 years. PulteGroup is a FORTUNE 500 company and one of America's top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to quality. Overview. Primary responsibility for responding to service requests in the field and managing th...
