Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

Duties:
- Answer incoming customer calls and respond to customer emails in a timely and professional manner
- Provide accurate information about our products and services to customers
- Assist customers with placing orders, tracking shipments, and resolving any issues or complaints
- Perform data entry tasks to update customer information in our database
- Collaborate with other team members to ensure customer satisfaction
- Analyze customer feedback and provide suggestions for improvement

Skills:
- Excellent communication skills, both verbal and written
- Strong phone etiquette and the ability to handle difficult customer interactions with patience and professionalism

Legal documentation and case management
- Bilingual proficiency in English and Spanish is preferred
- Previous experience in a customer service role, preferably in a medical office setting
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions

If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you. Apply today to join our dynamic team of Customer Support Representatives!

Job Type: Contract

Pay: $19.00 - $22.00 per hour

Expected hours: 37.5 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• legal: 1 year (Preferred)

Ability to Relocate:

• Nashville, TN 37201: Relocate before starting work (Required)

Work Location: Hybrid remote in Nashville, TN 37201