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Client Care Representative
$75k-101k (estimate)
Contractor 4 Weeks Ago
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Expedite Technology Solutions is Hiring a Client Care Representative Near Nashville, TN

Key Responsibilities

· Determine individual and family eligibility for our Client’s care programs.

· Assist in coordinating and communicating schedules to internal/external Clients.

· Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

· Timely management of casework, including proper documentation and case resolution.

· Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

· Work efficiently / effectively in multiple databases to extract information.

· Attend workgroup meetings and participate in discussions.

· Assist leadership team, as necessary.

Job Type: Contract

Pay: $18.00 - $21.00 per hour

Expected hours: 37.5 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Nashville, TN 37243 (Preferred)

Ability to Relocate:

  • Nashville, TN 37243: Relocate before starting work (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Contractor

SALARY

$75k-101k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

05/14/2024

WEBSITE

expediteinc.com

HEADQUARTERS

ALPHARETTA, GA

SIZE

25 - 50

TYPE

Private

CEO

SHIRLLEY TOVAR

REVENUE

$10M - $50M

Show more

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The job skills required for Client Care Representative include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Care Representative positions, which can be used as a reference in future career path planning. As a Client Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Representative. You can explore the career advancement for a Client Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Care Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

03/27/2022: New Haven, CT

Customer service representatives document their exchanges with clients, often using customer relationship management software.

06/08/2022: Honolulu, HI

They help customers compare products and services and advise clients about which options meet their needs.

05/04/2022: San Jose, CA

When customers experience problems with products and services, these support representatives handle complaints.

05/12/2022: New Haven, CT

Representatives keep records of customer interactions, process customer accounts and file documents

03/15/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Care Representative jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

04/10/2022: Lawton, OK

Take note that workplace skills are crucial to being an effective customer service representative.

04/19/2022: Hopkinsville, KY

Measure and analyze customer feedback and have a clear escalation pathway.

06/01/2022: Akron, OH

Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.

04/25/2022: Salt Lake City, UT

When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.

05/01/2022: Johnstown, PA

Step 3: View the best colleges and universities for Client Care Representative.

Butler University
Carroll College
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