Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements
Director for Student Employment Programs, Office of Student Financial Affairs - Georgetown University
Job Overview
The Director for Student Employment Programs manages the daily operations and programs of the Student Employment Office (SEO), a unit within the Office of Student Financial Services (OSFS). The Director ensures that Georgetown students can find part-time and summer employment to meet their college costs, that hourly employed students are paid accurately and on time, and that GU student employment programs are operated in full compliance with regulatory requirements and the highest standards of excellent customer service.
The Director manages the team that administers the following programs:
Hourly Student Employment: Serves 4,000 Georgetown students working in part-time and summer jobs at Georgetown, off-campus in eligible Federal Work-Study (FWS) placements, and off-campus in establishments throughout the metropolitan DC area; and initiates or approves 15,000 hourly student transactions in the HCM/Georgetown Management System (GMS) each year.
The Federal Work-Study (FWS) program: Delivers a federal subsidy to the earned wages of eligible Georgetown students with financial need.
The Job Location and Development (JLD) program: Called "The Employment Referral Service," it is a federally- funded program that helps Georgetown students find temporary, part-time and summer jobs to meet college costs.
An Employment History Verification program: Verifies the GU employment records of former hourly student workers.
Common $ense - Financial Literacy Program: Empowers Georgetown students with tools and resources to manage money through innovative workshops and educational programs, enabling them to make effective financial decisions. Students can apply this knowledge when they leave The Hilltop to confidently navigate the myriad challenges of personal finance.
The Director manages these programs, and leads a team that has the following unique responsibilities:
Communicates hourly student employment policies and procedures to employers and students by phone, email, in person, and via the SEO's website, Facebook page, and Twitter feed.
Advises Georgetown's Human Resource Contacts and Departmental Administrators on the proper use of the University's HCM/GMS to hire and pay hourly student workers accurately and on time.
While acting in the HCM/GMS roles of Human Resources Contact and Student Employment Reviewer, initiates, approves, or corrects a high volume (more than 15,000 per year) of hourly student staffing transactions - including hourly student hires, additional jobs, transfers, compensation changes, costing allocation changes, student supervisory organization changes, and terminations. Reviews hourly student employment data for accuracy, completeness, and compliance with employment laws and university policies.
Facilitates the resolution of hiring and payroll problems and employment relation issues by acting as a liaison for hourly students and their employers to appropriate university resources -e.g., HR, Payroll, University Information Services, University Counsel, and Institutional Diversity, Equity, and Affirmative Action (IDEAA).
Acts as hourly student employment Subject Matter Experts who work with the HCM/GMS core team, the HR/Payroll teams, and other system governance groups to develop, test, and deploy regular patches and upgrades in HCM/GMS software functionality for HR/Payroll processing.
Maintains program policies, procedures, and program records that are compliant with federal student aid program regulations, applicable labor laws, University policies, auditor's requirements, and the highest standards of customer service.
Work Interactions
Reporting to the OSFS Director of Technology & the SEO, who reports to an OSFS Associate Dean, who reports to the OSFS Dean, the Director for Student Employment Programs directly supervises one Associate Director and one Assistant Director within the SEO and indirectly supervises up to eight part-time assistants.
Regular internal contacts include hundreds of students and employers, departmental timekeepers, HR contacts, Departmental Administrators, supervisors, and managers, the Human Resources and Payroll offices, the Office of Sponsored Programs and the Sponsored Accounting Office, General Accounting, Campus Finance/Budget offices, the HCM/GMS core technology team in University Information Services (UIS), the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA), and the Client Services staff of the Office of Student Financial Services.
External contacts include hundreds of off-campus employers, professional student employment association members, and colleagues in student employment programs at other Universities.
Qualifications
Bachelor's degree
3 to 5 years of management experience in student employment, human resources, accounting, career services, or financial aid or an equivalent combination of education and administrative experience
Working knowledge of federal Title IV financial aid program administration and regulations, particularly the FWS and JLD programs
Preferred qualifications
Excellent communication and organization skills, and demonstrated ability to handle multiple tasks simultaneously with attention to detail
Commitment to continuous quality and customer service improvement
Work experience in a four-year private college or university
Experience administering FWS & JLD programs
Experience in financial management-auditing, account reconciliations, budgeting
Any combination of experience with Banner Student information system, Workday or other human resources, payroll, and financial systems, Word, Excel, Access, and Cognos report writing software
Experience and knowledge of other reporting analysis techniques, to include use of pivot tables to analyze data
The successful Director is a team player, a person with a sense of humor, a person that is passionate about problem solving, takes initiative, has strong management skills, takes the initiative, and uses independent judgement to accomplish stated goals.
Work Mode: Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation .
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu .
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center .