Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements
Front Desk Coordinator (Temporary), Office of Academic Affairs - Georgetown University Law Center
The Georgetown University Law Center. Tradition. Innovation. Superb faculty, hundreds of course offerings - and all of this just steps away from the Capitol and Supreme Court. Georgetown Law is an exceptional institution in an enviable location.
The Front Desk Coordinator - in a temporary role - is the face of the Law Center's Office of Academic Affairs, and ensures timely, accurate assistance to students and faculty and effective coordination with our colleagues across the Law Center and University. Reporting to the Executive Director for Academic Advising, the Front Desk Coordinator has duties that include but are not limited to:
Offer a welcoming and helpful touchpoint for our faculty and student constituents and other visitors
Provide critical support to our academic advisors, course scheduling, and adjunct services teams
Provide computing, technical, research, clerical and administrative support to the Office of Academic Affairs staff
Provide consistent, professional, and timely assistance to the staff, students, faculty, and visitors to this office
Support the advising team in managing student appointment scheduling and assisting with communications
Answer faculty and student inquiries, receive and screen telephone calls, review email, and manage walk-in traffic
Direct inquiries from faculty and students, respond to frequently asked questions, and help manage the flow of requests, whether received in-person, by phone, or by email
Run reports and maintain data files; file documents; and prepare and send correspondence
Pull student information for advisors
Make reservations for events on campus; participate in meetings as requested
Support other staff on the course scheduling and adjunct services teams
Qualifications
Bachelor's degree or equivalent
3 to 4 years of administrative experience
Strong organizational, oral, and written skills
Demonstrated interpersonal skills
Commitment to working with a diverse student body and faculty
Ability to effectively serve diverse personalities, maintain poise and professional demeanor, act with diplomacy and tact, and exercise sound judgment and discretion when dealing with confidential and sensitive information in what can be a highly pressured environment
Preferred qualifications
Experience in event and meeting planning
Current Georgetown Employees:
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu .
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .
Benefits:
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.