Job Description

Company Overview

• Cooperative businesses development
• Back-office services including, but not limited to Human Resources and Accounting
• Business administration, operations, and management services
• Cooperative ownership training and support
• Investment capital management

Position Overview

Office Management

• Answer general phone line and direct inquiries as needed
• Retrieve, respond, or forward EBS general voicemails and website inquiries
• Project Management for consulting engagements
• Travel Coordination
• Landlord communication – obtain keys, request maintenance, etc.
• Manage front callbox extensions w/ vendor & landlord
• Security – manage the security company, answer calls for security alarm, update or assign security codes as needed
• I.T. Support – serve as liaison between end-users and I.T. Support Firm
• Furniture orders – coordinate with furniture vendor for all office furniture needs
• Order/Coordinate food orders for meetings, setup and cleanup
• Coordinate larger meetings and facility tours
• Create or update Standard Operating Procedures (SOP) as needed
• Manage office calendar and conference room schedules as needed
• Office Cleaning contact for interior and exterior upkeep
• Office Supply Ordering – order all office and cleaning supplies

Human Resources

• Provide assistance with new hire employee orientations
• Assist with Diversity, Equity, & Inclusion and other programs
• Assist with bi-monthly Employee Resource Group meetings
• Assist with training: Safety, new hire, etc.
• Attend networking / community hiring events

• Construct and send certified letters to employees
• General employee documents filing
• Provide general HR support to Cooperatives, as needed
• Other duties, as assigned

Culture & Wealth Building

• Assist with training:
  • Financial Literacy
  • Great Game of Business Huddles (GGOB)
  • Continuing Education Courses

• Assist with Benefits Administration
• Provide Co-op assistance as needed:
  • Employee-owner documentation and binder preparation
  • Preparation for and support of quarterly Co-op Meetings
  • Support Board of Directors (and sub-committee) meetings

• Provide Accounts Payable (A/P) Assistance
• General A/P and employee documents filing
• Maintain billing logs for consulting engagements

Supervision

• Works under the general supervision of the HR Director

Job Qualifications

• Professional written and verbal communication skills and presentation skills
• Strong organizational skills
• General Software and technology proficiency (experience w/ Microsoft Office 365 preferred)
• Customer focus and relationship building
• Champion for continuous improvement
• Efficiency and accuracy a must
• Problem solving and decision-making skills

Work Experience

• A 4-year college degree is preferred, appropriate work experience considered

Working Conditions

Physical Work Demands

• Able to sit and work at a computer keyboard and monitor for extended periods of time
• Able to stoop, kneel, bend at the waist and reach daily
• Able to perform general office administrative activities: copying, filing, delivering paperwork, and using the telephone.
• Able to lift up to 25 pounds occasionally

Mental Work Demands

• Regular and on-time attendance
• Works well with others
• Self-motivated

Licenses or Designations

• None required