Job Description
Company: Evergreen Business Services
Position: VP of Operations & Business Development

Compensation: $145,000 - $155,000, plus bonus

The Evergreen Cooperative Corporation is a non-profit network of employee-owned firms whose mission

is to expand economic opportunity for low-income individuals by creating quality jobs with ownership

pathways. Evergreen Business Services (EBS) is an Evergreen Cooperatives company that provides a suite of back-office services to support the operations and growth of new and existing Evergreen portfolio companies.

Evergreen Cooperative Laundry (ECL) is the only employee-owned commercial laundry firm in the United States. ECL is committed to delivering the highest quality laundry services and building the wealth and careers of the individuals it employs. We use our state-of-the-art facilities to offer laundry services to hospitals and assisted living facilities as a critical part of delivering healthcare to Cleveland residents. ECL is part of the Evergreen Cooperative Corporation, a family of firms that works to build a stronger Cleveland economy by sharing its profits with its employees.

Position Overview
The VP of Operations & Business Development (“VP of Ops”) is the primary leader of the Operating teams and will have a focus on providing high-level communication and engagement with internal and external clients. The VP of Ops provides oversight to all activities including financial performance, client retention, and policy/regulatory compliance. This position provides leadership and supervision to exempt and non-exempt level staff, primarily to the facility General Managers, in the delivery of meeting our Key Performance Indicators (KPI), according to our contractual obligations with clients.

Essential Duties – Other

• Build positive relationships with senior leadership, co-workers, employees, customers, and vendors.
• Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employee’s performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards.
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
• Work closely with the leadership team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Carry out managerial responsibilities in accordance with the company’s policies, HLAC, and applicable laws.
• Responsible for other duties as assigned.

Supervision

• Works under the direct supervision of the President of EBS.