Description

SUMMARY:

The Director of Business Development and Provider Relations is responsible for establishing relationships with physicians in the local market, recruiting physicians to the local hospitals, and supporting the CEO and the Marketing Team in establishing relationships with local Hospitals, key departments, administration and medical leadership. The Director of Business Development manages the clinical liaisons and admissions personnel and is responsible for the management of the intake process and coordination of admissions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

May include, but is not limited to the following:

Job Specific

• Participates in planning and creating the hospital market’s strategic, operational, service design and other organizational plans and policies to achieve the mission and vision of the local market in concert with the CEO/Administrator.
• Assists CEO/Administrator in identifying special projects including but not limited to: physician recruitment and retention, marketing initiatives, new program implementation and adjustments to regulatory modifications.
• Assists CEO/Administrator with the development and execution of the Hospital specific Physician Development Plans.
• Executes hospital operational plan as it relates to admissions. 
• Manages and directs departmental staff in all activities.
• Conducts interviews and hires the best candidate to coordinate the department. 
• Works collaboratively with Corporate Director of Business Development in targeting the appropriate physicians and organizing the efforts of the acute care hospital to collaborate with the area.
• Assists CEO/Administrator in developing business terms of transactions and in performing feasibility studies at research, field, and internal levels, including working with management for project sign off.
• Identifies and develops relationships with key physicians and other potential market leaders.
• Develops rapport with local hospital management and local decision makers.
• Coordinates with departments responsible for development of financial pro-formas, marketing in the local hospitals and developing relationships with local healthcare stakeholders to assist with program development and physician recruitment/retention.
• Maintains and updates presentations, proposal content and contracts consistent with the company's development and operational initiatives.
• Assists in development and revision of collateral materials.
• Coordination of efforts with support center staff including legal counsel, when appropriate.

Job Function:

• Develops relationships and manages productivity of department members.
• Produces marketing materials and PR plans
• Develops marketing / business plans and executes
• Maintains compliance with regulatory & legislative body

Education

Associates degree in a health science field Bachelor’s degree or Master's in Healthcare or Business preferred.

License/Certification

License in the state of practice as an RN, LVN, PT, LPTA, OT, COTA, RT or LSW. Valid drivers license. Must maintian licenses throughout employment.

Experience

3 plus years experience in healthcare management, business development and post acute care; experience with physician practice management is helpful.

SUPERVISORY RESPONSIBILITIES:

Clinical Liaisons

Admissions Coordinator

OTHER REQUIREMENTS:

Participates in or conducts company-wide sponsored training to safeguard against improper use and disclosure of patient’s protected health information. Monitors and ensures compliance with company policies, procedures, state and federal regulations and Accreditation Standards.

Company Specific

• Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
• Adheres to all smoking or tobacco regulations established by corporate building owners, state, or federal laws.
• Completes annual health, safety, and education requirements. Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
• Demonstrates knowledge of the principles of growth and development and the skills necessary to provide age appropriate care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Maintains current license/certification for position, if applicable.
• Consistently demonstrates superior customer service skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
• HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
• Compliance: Conducts job responsibilities in accordance with standards set forth in Code of Conduct, policy and procedures, applicable federal and state laws, and applicable standards.

Core Values:

Professionalism –To always maintain the highest standard and regard for others. Keep skills, competencies and required licensures/certifications current; displays mastery over attitude and behavior and pride in appearance. Consistently performs duties to the best of abilities.

Exceptional Care—Go above and beyond expectations by providing exceptional care to WOW our customers—patients, family, physicians, and each other.

Respect – Treating others as they would like to be treated; valuing others. Acknowledges the worth of others through professional greetings, proper telephone etiquette, patience, and common courtesy.

Fun - Having fun and celebrating small successes in our journey to achieve big. Always demonstrates a positive attitude toward work and devotion to our passion and task at hand.

Teamwork –To function as a unit, with common goals, recognizing we can achieve far more as a team than as individuals. Cooperates with co-workers while performing duties leading to everyone being able to achieve success and giving recognition where it is due.

Integrity – To always be honest and trustworthy in all our relationships. Demonstrates adherence to a strict moral or ethical code in performance of duties by always seeking to do the right thing.

Accountability -- Responsibility of our actions that influence the lives of our customers and fellow workers. Takes ownership of all aspects of duties shown through reliable, timely performance and responsibility.

Responsibility – Maintains accountability by doing what is expected or beyond; assuring the appropriate tasks and project items are completed. Takes ownership of all aspects of duties shown through reliable, timely performance and accountability.

Knowledge/Skills/Abilities:

• Ability to function independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.
• Ability to represent the company in a confident, persuasive and positive manner.
• Good interpersonal, verbal and written communication skills.
• Ability to work under stress and respond quickly in emergency situations.
• In-depth knowledge of operational, clinical and referral development systems.
• Proven track record in project identification, contract negotiations and sales in a healthcare environment.
• Ability to work effectively within a complex matrix organization.

Qualifications