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Customer Service Representative
ELO Roofing Jacksonville, FL
$32k-40k (estimate)
Full Time 11 Months Ago
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ELO Roofing is Hiring a Customer Service Representative Near Jacksonville, FL

Description:
Elo Roofing is a premier roofing and general contractor serving Florida. The ELO family represents a team of dedicated roofing professionals that are passionate about providing a red-carpet experience for our clients. We offer competitive pay and paid time off along with full benefits including medical, dental, vision, and life insurance.
The role of the Receptionist is to insure that inbound calls are routed to the correct department, provide exceptional customer service to customers by greeting and helping them, and fulfill administrative duties. We are looking for someone who is detail oriented and organized.
Job Functions:
  • Coordinate tasks; managing the communication between our client and internal teams.
  • Handle all forms of communications and duties with ethical behavior, positivity, and professionalism.
  • Continued self-development and knowledge so to better manage risks and issues before they occur.
  • Establish customer relationships and follow up with customers, as needed.
  • Develop leads, schedule appointments, and identify customer needs.
  • Update and maintain office policies and procedures.
  • Handle all incoming and outbound mail.
Essential Skills:
  • Verbal and written communication for understanding project requirements and explaining these needs to employees, and vendors
  • Decisiveness with good judgment while addressing pressing matters while timing is crucial
  • Great communication and interpersonal skills capable of maintaining strong relationships
  • Excellent problem solving and critical thinking skills
  • Strong organizational and multitasking abilities
  • Time Management
  • Documentation management; highly capable in administrative tools and techniques
  • Attention to Detail
  • Effective in both independent and team settings
  • Positive attitude
  • Bilingual preferred
  • Ability to Multi-task
  • Professional Telephone Etiquette
  • Top Notch Customer Service
  • Excellent Time Management Skills
  • Highly Organized
  • Attention to detail
Job Type: Full-time
Hourly: From $17.00 per hour
Benefits:
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8-hour shift
  • Monday to Friday
  • Remote NOT available

Job Summary

JOB TYPE

Full Time

SALARY

$32k-40k (estimate)

POST DATE

06/10/2023

EXPIRATION DATE

04/24/2024

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The job skills required for Customer Service Representative include Customer Service, Problem Solving, Written Communication, Life Insurance, Attention to Detail, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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