About the team

Dialpad's Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you'll combine prospecting, lead qualification and industry research to create qualified sales opportunities for your Account Executives. Dialpad's Sales Development Representative team nurtures relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works together with Account Executives and has the opportunity for close mentorship and professional development.

Your role

As a Sales Development Representative, you'll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You'll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You'll also support the creation of net new prospecting lists for target accounts and key decision makers. You'll connect with prospects using all communication channels (phone, email and social media). In addition, you'll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!

This position reports to our Sales Development Manager and is based in our Austin, TX Office.

What you'll do

• Prospect ideal target personas by making 50 outbound calls per day, with additional touchpoints via email
• Adhere to "speed to lead" best practices for all inbound Marketing Qualified Leads
• Consistently meet or exceed quota of sales qualified opportunities for Dialpad's Account Executive team
• Embrace a growth mindset by prioritizing sales enablement activities
• Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT
• Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad
• Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities

Skills you'll bring

• Efficient, organized and detail-oriented
• Highly motivated and committed to achieving success, both individually and within a team
• Excellent verbal and written communication skills and confidence
• Demonstrated sense of curiosity, motivation and resourcefulness.

Work Experience

• No sales experience required, but an enthusiasm for sales and a desire to become an expert in the field is preferred.

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We've been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn't hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.